Field Service Technician

Penn Power Systems; Fleetwood (Berks County); On-site; USD 55,000 - 85,000; Full time

Job summary

Penn Power Systems seeks a qualified power generation field service technician capable of working independently or in teams on equipment from 10kW to 3MW. The role blends mechanical and electrical capabilities and requires strong problem-solving and customer-service orientation.

Responsibilities include scheduled maintenance, troubleshooting of controls and accessories, and on-site installation, repair, and testing tasks. A proven driving record and ability to read schematics are essential.

Qualifications

• Minimum of 5 years’ work experience in power generation service, industrial mechanical-electrical troubleshooting and repairs.
• Good oral, written and inter-personal skills.
• Be capable of learning, working independently, exhibiting common sense and good judgment.
• Ability to read and interpret schematics.
• Good Driving record.
• Good disciplinary record (no disciplines issued with the prior 12 months).

Responsibilities

• Scheduled maintenance and repairs of back-up power generation equipment.
• Mechanical and electrical troubleshooting of controls, switch-gear and accessories.
• Troubleshoot and repair electrical contractors, motors, relays, contact, generator components and controls.
• Produce timely and detailed service and expense reports.
• Operate vehicle in a safe manner and use field automated systems.
• Comprehend customer requirements and make appropriate recommendations.
• Build positive relationships with customers.

Skills

Mechanical-electrical troubleshooting

AC/DC power skills

Controls & switchgear

Schematics reading

Communication

Job description

Penn Power Systems is seeking a qualified power generation field service technician who is capable of working independently or in teams on power generation equipment in the 10kW to 3MW range.Requirements include having a blend of mechanical and electrical capabilities.

Requirements

Essential Job Duties and Responsibilities, include the following, other duties may be assigned.

• Scheduled maintenance and repairs of back-up power generation equipment
• Mechanical and electrical troubleshooting of controls, switch-gear and accessories such as batteries, battery chargers, heaters, motor and pumps.Electrical troubleshooting and problem solving requires strong AC/DC power skills
• Troubleshoot and repair electrical contractors, motors, relays, contact, generator components and controls.
• Good oral, written, and inter-personal skills
• Capable of learning, working independently, exhibiting common sense and good judgment, and fostering a safe working environment.

EDUCATION and/or EXPERIENCE:

• Minimum of 5 years’ work experience in power generation service, industrial mechanical-electrical troubleshooting and repairs.
• Good oral, written and inter-personal skills
• Be capable of learning, working independently, exhibiting common sense and good judgment
• Ability to read and interpret schematics
• Good Driving record
• Good disciplinary record (no disciplines issued with the prior 12 months)

Must be able to:

• Provide intensity and commitment in daily activities
• Have ability to work towards a personal \"Best in Class\" standard
• Have ability to execute decisions with speed and conviction
• Keep well organized files and provide accessibility to others inside and outside of the department
• Demonstrate total commitment to outstanding customer service, developing a loyal customer base
• Work under pressure, meet deadlines and be flexible in working on multiple tasks simultaneously

Accountabilities:

• Be capable of learning, working independently, exhibiting common sense and good judgment and value safety.
• Provide service and customer support during field visits or dispatches
• Manage all on site installation, repair, maintenance and test tasks
• Diagnose errors or technical problems and determine proper solutions
• Produce timely and detailed service and expense reports
• Operate vehicle in a safely manner and use field automated systems
• Comprehend customer requirements and make appropriate recommendations
• Build positive relationships with customers