Field Service Technician

Integrated Scale Systems; Fairfield (NJ); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Competitive salary

Health, vision, dental, 401K

Company training program

Tools and equipment provided

Company vehicle after training

Job summary

Integrated Scale Systems is seeking a Field Service Technician to install, service, and repair industrial weighing equipment. You will troubleshoot technical issues, interpret manuals and drawings, and support customers across multiple locations.

A valid driver’s license, the ability to travel, and strong communication skills are required. Training is provided and a company vehicle is available after the initial period.

Qualifications

• Strong troubleshooting skills with a focus on industrial equipment.
• Able to read and interpret manuals and drawings used in weighing systems.
• Proficient with PC/Windows environments; basic networking knowledge a plus.

Responsibilities

• Install, maintain, and repair industrial weighing equipment at customer sites.
• Perform troubleshooting and diagnostics to resolve technical issues.
• Provide on-site support and customer assistance across multiple locations.

Skills

Troubleshooting

Manual reading

Drawing interpretation

PC/Windows

Communication

Physical strength

Education

High school diploma or equivalent

Tools

-

Job description

Who We Are

Integrated Scale Systems is a well established and expanding company specializing in the sales and service of industrial weighing equipment. It also serves as the hardware service support arm of Valdata Systems, a leader in chemical management software systems.

Who You Are

Integrated Scale Systems, a supplier of industrial weighing equipment and instrumentation, is currently seeking to hire a Field Service Technician with excellent troubleshooting skills.

What You'll Do

• Perform installation, maintenance, and repair of industrial weighing equipment.
• Conduct troubleshooting and diagnostic tests to identify and resolve technical issues.
• Provide on-site technical support and assistance to customers across multiple locations.
• Read and interpret manuals, schematics, and drawings related to industrial weighing equipment.
• Utilize specialized tools and equipment to perform tasks efficiently and accurately.
• Ensure compliance with company policies, procedures, and safety regulations at all times.
• Deliver outstanding customer service and support to a diverse clientele.
• Maintain a high level of technical proficiency through ongoing training and development.
• Work collaboratively with team members to achieve departmental goals and objectives.

What You Bring

• Ability to lift up to 50-60 pounds several hundred times a day.
• Valid Driver’s License and clean driving record.
• Reliable transportation to the shop during the training period.
• Proficiency in reading and interpreting technical manuals and drawings.
• Experience with PC/Windows operating systems (wireless/wired networking knowledge is a plus).
• Willingness to work overtime and travel throughout the designated regions.
• Strong problem-solving skills and attention to detail.
• Excellent communication and interpersonal abilities.
• Capacity to work independently and unsupervised to accomplish assigned tasks.
• Prior experience in a similar role is preferred but not required.

What We Offer

Benefits:

• Competitive salary commensurate with experience.
• Comprehensive benefits package, including health, vision, dental, and 401K.
• Company-provided training and development opportunities.
• Access to specialized tools and equipment.
• Company vehicle provided after successful training period.

Schedule: Standard hours of operation are from 8:00 am to 4:30 pm. Overtime may be required based on business needs.

#INDSS