Field Service Technician

ONEX INC; Erie (Erie County); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Profit sharing

Health insurance

401K

Paid time off

Training opportunities

Job summary

Onex is seeking a Combustion Field Service Technician to maintain, troubleshoot, and repair industrial combustion systems, working with burners and heat exchangers. You will diagnose issues with meters and analyzers, calibrate equipment, and perform preventive maintenance to maximize uptime.

You will travel frequently to client sites, document work in reports, and communicate solutions clearly while staying current with industry standards and safety rules.

Qualifications

• High school diploma or GED; technical training or certification in combustion systems, HVAC, or related fields preferred.
• Minimum of 2-3 years of experience in industrial combustion systems or similar roles.
• Strong understanding of combustion theory, control systems, and fuel types (natural gas, oil, etc.).
• Proficiency in reading and interpreting schematics, blueprints, and technical manuals.
• Ability to operate hand tools, diagnostic instruments, and electronic controls.
• Strong problem-solving skills and attention to detail.
• Excellent communication and customer service skills.
• Valid driver’s license and willingness to travel to client sites as needed.
• OSHA 10 Hour Training

Responsibilities

• Inspect, maintain, and repair industrial combustion systems, including burners, and heat exchangers.
• Troubleshoot and diagnose performance issues using specialized tools, meters, and analyzers.
• Calibrate and adjust combustion equipment to ensure optimal efficiency and compliance with emissions regulations.
• Perform regular preventative maintenance to minimize downtime and extend equipment lifespan.
• Install, test, and commission new combustion systems, ensuring they meet manufacturer specifications and safety standards.
• Document all service work, including diagnostics, repairs, and adjustments, in detailed service reports.
• Communicate effectively with clients to explain technical issues, provide solutions, and recommend system improvements.
• Stay up to date with industry trends, regulations, and technological advancements in combustion and heating systems.
• Adhere strictly to all safety protocols and company policies during service and repair activities.

Skills

Combustion theory

Control systems

Reading schematics

Diagnostic instruments

Meters

Analyzers

Electronic controls

Hand tools

Customer service

Attention to detail

Willingness to travel

OSHA 10 training

Education

High school diploma or GED

Technical training or certification in combustion or HVAC

Tools

Diagnostic instruments

Meters

Analyzers

Electronic controls

Blueprints

Job description

A Best-in-Class Place to Build Your Career
At Onex we believe great companies are built by great people. We provide a safe, respectful workplace where employees are valued, expectations are clear, hard work is recognized, and people have opportunities to learn, grow, and build a long-term career.

As a Combustion Field Service Technician, you will be maintaining, troubleshooting, and repairing industrial combustion systems, ensuring safe and efficient operation. The ideal candidate has a strong technical background in combustion equipment, exceptional problem-solving skills, and a commitment to safety and customer satisfaction. The combustion service technicians are generally part of a team of other skilled workers; however, their duties are often performed with minimal supervision so the candidate must be comfortable working independently in a factory setting.

Responsibilities:

Inspect, maintain, and repair industrial combustion systems, including burners, and heat exchangers.

Troubleshoot and diagnose performance issues using specialized tools, meters, and analyzers.

Calibrate and adjust combustion equipment to ensure optimal efficiency and compliance with emissions regulations.

Perform regular preventative maintenance to minimize downtime and extend equipment lifespan.

Install, test, and commission new combustion systems, ensuring they meet manufacturer specifications and safety standards.

Document all service work, including diagnostics, repairs, and adjustments, in detailed service reports.

Communicate effectively with clients to explain technical issues, provide solutions, and recommend system improvements.

Stay up to date with industry trends, regulations, and technological advancements in combustion and heating systems.

Adhere strictly to all safety protocols and company policies during service and repair activities.

Job Requirements

Qualifications:

High school diploma or GED; technical training or certification in combustion systems, HVAC, or related fields preferred.

Minimum of 2-3 years of experience in industrial combustion systems or similar roles.

Strong understanding of combustion theory, control systems, and fuel types (natural gas, oil, etc.).

Proficiency in reading and interpreting schematics, blueprints, and technical manuals.

Ability to operate hand tools, diagnostic instruments, and electronic controls.

Strong problem-solving skills and attention to detail.

Excellent communication and customer service skills.

Valid driver’s license and willingness to travel to client sites as needed.

OSHA 10 Hour Training

Physical Requirements:

Requires stamina for physical exertion over long periods of time

Comfortable working in various environments, including confined spaces, elevated areas, and extreme temperatures.

Must be able to move or handle equipment and materials generally weighing up to 50 pounds

Must be able to pass a Pre-Employment Drug screen and subject to random Drug Testing upon hire– Onex is a Drug Free workplace due to the safety sensitive nature of our work

Wear PPE in field environment

Travel 75% of the time

Indoors, industrial environment

Moving mechanical parts

Fumes or airborne particles

Exposed to high temperatures

Risk of electrical shock and vibration

• Profit sharing and referral bonus.
• Comprehensive health, dental, and vision insurance.
• Employee Stock Ownership Plan and 401K savings plan.
• Paid time off and holiday pay.
• Ongoing training and professional development opportunities

Who We Are

For 60 years, Onex has been a staple in the Erie community as well as the manufacturing industry. Onex began as a refractory distributor to the local foundries and grew to serve all heat intensive industries.

Today, Onex designs and services industrial furnaces across the U.S. using American made products wherever possible with its team of 100% employee-owners.

Our Vision for the company isto Revitalize American Manufacturing.

Our Mission isto Make Things Better: empowered employees, happy customers, thriving communities.

Our Core Values areBe Kind, Work Hard, Be Inspired, Be Creative, and Stay Humble.