Field Service Technician

Renew Biomedical Services LLC; Elmhurst (IL); On-site; USD 52,000 - 82,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Health insurance

Health savings account

Life insurance

On-the-job training

Paid time off

Vision insurance

Job summary

Renew Biomedical Services LLC is seeking a Biomedical Equipment Technician to perform maintenance, calibration, and repair of medical devices. The role involves on-site service, field travel, and maintaining equipment records to support quality patient care.

Candidate should have experience servicing medical equipment, strong problem-solving abilities, and excellent communication skills. Travel up to 75% is required, with relocation to Elmhurst, IL. A valid driver’s license is required.

Qualifications

• Experience servicing various types of medical equipment
• High level biomedical equipment technician services
• Excellent interpersonal, communication, and customer service skills
• Strong problem-solving skills and attention to detail
• Valid Driver’s License and ability to travel up to 60–75%

Responsibilities

• Perform preventive maintenance, repairs, safety testing, and functional testing on medical equipment either on-site or in a service van
• Ensure timely completion of jobs while maintaining high quality
• Repair using OEM service manuals and document results per standards
• Coordinate with procurement to ensure parts availability
• Maintain service history in asset management software
• Build and maintain a safe, clean work environment
• Assist with calibration and testing of equipment and QA processes
• Relate with customers and internal teams to schedule and complete services

Skills

Biomedical equipment servicing

Interpersonal communication

Customer service

Problem solving

Attention to detail

Job description

Job Summary

We are seeking a Biomedical Equipment Technician to join our team. As a Biomedical Equipment Technician, you will be responsible for the maintenance, repair, and calibration of various medical equipment. Your expertise in schematics, equipment repair, and mechanical knowledge will be essential in ensuring the proper functioning of medical devices.

Responsibilities

The Field Service Technician is responsible for the on-site service, asset management, customer relations, and repairs of each scheduled service. The technician would report to the respective region management team for their service duties. The technician will also work with the Field Service Coordinator to schedule services, along with performing skilled work on medical equipment such as preventive maintenance, repair, safety testing, recording functional test data, and building the service history on asset management software.

Essential Duties

• Responsible for performing preventive maintenance, repairs, safety testing, and functional testing on various types of medical equipment while in a service van or on-site.
• Responsible for ensuring timely completion of jobs and maintaining a high level of work quality.
• Use product service manuals to perform repairs and preventive maintenance tasks to OEM standards.
• Responsible for performing device testing and documenting all results according to company, customer, and original equipment manufacturers’ standards.
• Work to maintain a clean and safe work environment by performing regular cleaning of work areas.
• Coordinate with Procurement Manager to ensure timely availability of parts and products needed to perform on-site PM and repair services.
• Assist with coordination of regular preventative maintenance and repair needs for company-assigned van.
• Ensure that assigned test and calibration equipment is calibrated according to company policies and procedures.
• Function as depot biomed when not actively working on field service projects.
• Assist with the ongoing maintenance and improvement of the Quality Management System by adhering to company policies and procedures.
• Perform other duties as assigned by management.

Requirements

• This position will require up to 60% travel
• Experience servicing various types of medical equipment is preferred
• Exhibit good work habits through organization and standardization of work area and routines
• High level of attention to detail
• Ability to handle multiple tasks simultaneously and prioritize work as needed to meet customer demands in a timely manner
• Excellent interpersonal, communication, and customer service skills with both internal and external parties
• Demonstrated competency in high-level biomedical equipment technician services
• Strong creative problem-solving skills and mindset of continuous improvement
• Desire and ability to learn and understand how various types of medical equipment work
• Valid Driver’s Licenses
• Ability to effectively communicate with personnel across all levels of organization.

Join our team as a Biomedical Equipment Technician and contribute to the delivery of quality healthcare services through the proper maintenance and repair of medical equipment. We offer competitive compensation, benefits package, and opportunities for professional growth.

Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

Job Type: Full-time

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• On-the-job training
• Paid time off
• Vision insurance

Experience

• Ventilator: 3 years (Required)

Ability to Relocate

• Elmhurst, IL 60126: Relocate before starting work (Required)

Willingness to travel

• 75% (Required)

Work Location: On the road