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Field Service Technician

EAVX

Elkhart (IN)

On-site

USD 40,000 - 55,000

Full time

4 days ago
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Job summary

A leading manufacturer is seeking a Customer Service Field Technician in Elkhart, Indiana. The successful candidate will install and service fiberglass and aluminum truck caps, ensure customer satisfaction, and work independently while traveling to various locations. A competitive salary, tools, and company vehicle are offered in a collaborative environment.

Benefits

Competitive salary and benefits package
Company-provided vehicle
Paid training and opportunities for career growth

Qualifications

  • 2+ years of field service or automotive installation experience.
  • Valid driver's license with a clean driving record.

Responsibilities

  • Install and service fiberglass and aluminum truck caps.
  • Troubleshoot and resolve issues like latch alignment and weather sealing.
  • Educate customers on maintenance of Leer products.

Skills

Communication
Customer Service
Problem-Solving
Mechanical Skills

Education

Equivalent Experience

Tools

Hand Tools
Power Tools

Job description



Job Posting: Customer Service Field Technician

Location: Elkhart, IN

Company: Leer Group

Employment Type: Full-Time

Are you a mechanically inclined problem-solver who enjoys hands-on work and traveling to different sites? Leer Group, the leading manufacturer of fiberglass and aluminum truck caps and tonneaus, is looking for a Customer Service Field Technician to join our growing team in Elkhart, Indiana.

What You’ll Do:
  • Install and service fiberglass and aluminum truck caps at customer and dealer locations.
  • Lead field service campaigns, supporting fleet customers and custom dealer needs.
  • Handle warranty repairs on-site at Leer manufacturing campuses and transportation hubs when not traveling.
  • Troubleshoot and resolve issues like latch alignment, weather sealing, and cosmetic defects.
  • Educate customers on the proper use and maintenance of Leer products.
  • Maintained detailed service records and represented the Leer brand with professionalism.
What We’re Looking For:
  • 2+ years of field service or automotive installation experience.
  • Solid understanding of hand and power tools; experience with fiberglass/aluminum is a bonus.
  • Strong communication and customer service skills.
  • Ability to work independently, manage schedules, and travel as needed.
  • Valid driver’s license and clean driving record required.
Physical Requirements:
  • Able to lift to 75 pounds.
  • Comfortable with bending, climbing, and working in various weather conditions.
What We Offer:
  • Competitive salary and benefits package.
  • Company-provided vehicle, tools, and gear.
  • Paid training and opportunities for career growth.
  • A collaborative team environment at a trusted name in the industry.

#INDEH1



Required Education: Equivalent Experience

Travel Percentage: 75.0

Travel Required: Yes

Virtual Job: false

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