Field Service Technician

Cypress Creek Energy; Durham (NC); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

401(k) Match

Medical, dental, vision insurance

Paid time off

Job summary

Cypress Creek Energy is seeking a Field Service Technician (Level 3) in the Durham, NC area. The role focuses on preventative maintenance, troubleshooting, testing, and repair of solar PV systems, ensuring safe operation and reliability.

Candidates should have NABCEP certification and 3-4+ years PV maintenance experience, with strong electrical diagnostic skills and the ability to travel as needed.

Qualifications

• NABCEP Certified Installation Professional.
• 3-4+ years of PV maintenance experience including PV DC operations, AC MV systems, and monitoring.
• Experience with SCADA, DAS and UPS systems.
• Skilled in using testing equipment like thermographic inspection, IV curve tracing, meggers, and ground fault detection.
• Able to read electrical single-line and three-line diagrams.
• Proficient with MS Office suite.
• Valid Driver’s License; OSHA 10 HR; NFPA 70E.
• Willingness to travel up to 4 hours and occasional overnight.
• Knowledge of National Electrical Code and safe electrical practices.

Responsibilities

• Perform preventative maintenance on solar PV facilities on-site.
• Troubleshoot, test, and repair PV systems to ensure safe operation.
• Create service reports and manage spare parts inventory.
• Respond to on-call emergencies as directed by supervisor.
• Maintain vehicle, tools, meters, and equipment and ensure safety compliance.

Skills

PV maintenance

SCADA

DAS

UPS systems

Electrical testing

Electrical diagrams

MS Office

Education

NABCEP Certified Installation Professional

Tools

Thermographic Inspection

IV Curve Tracing

Meggers

Ground Fault Detection

Job description

Do you desire to be part of an exciting, emerging industry with an opportunity for great personal experience and growth? Cypress Creek is seeking an enthusiastic individual to play an important role in this fast-moving, nimble solar IPP. Currently, we have one opening in Durham, NC area for a full-time Field Service Technician. This role requires day travel (up to 4 hours) and occasional overnight travel. We believe great infrastructure starts with great people. Whether you are working in the field, supporting projects remotely, or helping solve challenges from our NERC-registered Control Center, you will be part of a team that values safety, accountability, teamwork, and continuous improvement. We invest in professional growth and believe some of the best learning comes from meaningful responsibility. You’ll have opportunities to take ownership, solve complex challenges, expand your expertise, and advance your career while contributing to work that keeps critical infrastructure running every day. Join us and build a rewarding career in one of the fastest-growing sectors of the energy industry.

The Company

As the Operations and Maintenance arm of Cypress Creek Energy, Cypress Creek Solutions supports one of the nation’s largest renewable energy portfolios, helping ensure critical energy infrastructure operates safely, efficiently, and reliably for the customers and communities that depend on it. The energy industry is entering one of the most significant periods of growth in its history, making our work more important than ever.

The Role

CCE is seeking a highly motivated candidate with utility-scale solar experience to perform required preventative maintenance activities on solar PV systems. The Field Service Technician (Level 3) will also respond to corrective maintenance cases to troubleshoot, test, and repair PV systems ensuring they are following safe practices while working.

Essential Duties And Responsibilities

• Conducting on-site routine maintenance, service, troubleshooting and repair of solar photovoltaic facilities
• DC and AC testing included but not limited to polarity, open circuit voltage, grounding continuity, communication, insulation resistance testing, I-V curve tracing
• Maintaining the vehicle, tools, meters and truck stock
• Creating service reports and maintaining spare parts inventory
• Identify safety hazards and take appropriate action to remove or eliminate hazards
• Create operability and major issue/downtime reports
• Respond on-call for emergencies as directed by your supervisor

Preferred Education And/or Work Experience Requirements

• NABCEP Certified Installation Professional
• 3-4+ years of experience PV maintenance, including PV DC operations, AC medium voltage systems, network communications and monitoring
• Experience with operation of SCADA, DAS and UPS systems
• Skilled in the use of testing equipment and tools such as Thermographic Electrical Inspection, IV Curve Tracing, Meggers, Ground Fault Detection
• Experience in all aspects of PV maintenance, including DC systems, AC medium voltage systems, and network communications and monitoring
• Diagnostic capabilities to troubleshoot and correct problems found
• Knowledge of National Electrical Code and standard design/construction practices
• Ability to read and understand electrical single-line and three-line diagrams
• Proficiency with MS Office suite
• Ability to take direction and complete tasks with minimal oversight
• Valid Driver’s License
• OSHA 10 HR Training
• NFPA 70E Standard for Electrical Safety in workplace
• Must have the ability to travel, work on-call during off-shift hours and weekends
• Embrace and live by the mission and values of Cypress Creek Energy

Physical Requirements/Work Environment

• Work is to be performed in the field and in the office.
• Excellent attendance and punctuality
• Understanding of and adherence to safety and quality procedures and practices
• Positive project team attitude
• Must be able to comply with all safety standards and procedures. PPE personal protective equipment is required (including but not limited to; hard hat, arc flash protection, safety glasses, hearing protection)
• Must have the ability to sit, stoop, kneel, bend, stand, or walk for 8-10 hours a day.
• Must be able to lift, push, or pull up to 50 pounds on an occasional basis

We value strong teamwork and dedication to detailed execution in a fast-paced startup atmosphere. Cypress is seeking an enthusiastic, self-starter to play an important role in a fast-growing energy company.

Location:

This role is remote with a home base in Durham. Expect regular travel of up to 4 hours to project sites across the surrounding region, plus occasional overnight travel. In-person presence on site is required, so candidates should be comfortable with local travel and managing work both in the field and remotely.

Benefits

• 15 days of Paid Time Off, accrual up to 20 days, 11 observed holidays.
• 401(k) Match
• Comprehensive package including medical, dental, vision and health insurance
• Wellness stipend, family planning stipend, and generous parental leave
• Tuition Reimbursement
• Phone Bill Reimbursement
• Company Swag

Cypress Creek Energy is an equal opportunity employer and considers all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status. We are committed to providing a workplace that is inclusive and values diversity, and we encourage candidates from all backgrounds to apply.