Field Service Technician

Quench USA; Denver (CO); On-site; USD 80,000 - 100,000; Full time

Job summary

Join a forward-thinking company as a Field Service Technician in Denver, CO, where you’ll play a vital role in maintaining and servicing innovative water systems. This position offers hands-on training and the opportunity to provide exceptional customer service while working with cutting-edge technology. Enjoy a typical Monday to Friday schedule and be part of a mission-driven team dedicated to reducing plastic waste and enhancing water quality. If you have a passion for technical work and customer interaction, this role is perfect for you!

Qualifications

• Experience in repair and maintenance of water systems.
• Ability to learn water cooler repair techniques.

Responsibilities

• Troubleshoot and repair water systems.
• Change filters and maintain equipment.

Skills

Repair and Maintenance Experience

Technical Skills

Communication Skills

Basic Computer Skills

Education

Technical School Degree

Tools

Basic Tools

Job description

About Quench

Quench’s purpose is to impact people’s lives and improve the earth by helping to eliminate the 500 million plastic bottles consumed each year. We play a front-line role in the battle against single-use plastic water bottles by delivering on-demand filtered water solutions to more than 120,000 healthy and environmentally conscious customers across North America.

Quench offers bottle-free water coolers, ice machines, sparkling water dispensers, and coffee brewers that purify the existing water supply, providing an endless supply of clean water and water-based beverages for a fixed monthly fee, usually under a long-term bundled service and rental subscription agreement. Headquartered in King of Prussia, PA, Quench has grown from a small regional company to an international leader, with a successful NYSE public offering in 2016, and is now owned by private equity-backed Culligan. We have more than 1,200 team members operating out of over 90 locations across North America and Puerto Rico. For more information, visit www.quenchwater.com.

About Culligan

Founded by Emmett Culligan in 1936, Culligan is a global leader in delivering advanced water solutions that improve health and wellness. The company offers state-of-the-art water filtration and treatment products, including water softeners, drinking water systems, whole-house systems, and business solutions. Culligan's extensive network of over 900 franchise dealers in 90 countries includes many multigenerational family-owned businesses. For more information, visit www.culligan.com.

Values: 5Cs

Culligan as One

Customers come first

Commitment to Innovation

Courage to do what's right

Consistently deliver exceptional results

The Position

We are seeking a Field Service Technician for our Denver, CO area to perform service work on our filtered water systems, including bottleless water coolers, ice machines, sparkling water dispensers, and coffee brewers. Responsibilities include installations, maintenance repairs, and preventative maintenance. The technician acts as the face of Quench, providing excellent customer service during site visits. The position reports to the Field Service Manager and involves operating a company vehicle. We provide hands-on training upon hire.

A typical schedule is Monday-Friday, 7:00AM-4:00PM, with possible slight variations depending on the market.

Pay: $22.86 - $24.25 (or more with experience)

Responsibilities

• Troubleshoot products for required repairs
• Change water filters, clean and sanitize tanks, change UV bulbs, and clear waterlines
• Inspect for leaks and malfunctions
• Perform service agreement tasks and other duties as assigned
• Follow safety policies and procedures
• Maintain company vehicle and adhere to maintenance policies
• Apply strong technical and mechanical skills
• Use basic tools and transport equipment and tools to customer sites
• Electronically transfer customer and company information
• Maintain regular and reliable attendance

Requirements

• Experience in repair and maintenance
• Technical school degree preferred
• Basic computer skills required
• Microsoft Office experience preferred
• Good verbal and written communication skills
• Ability to learn water cooler repair techniques
• Ability to work in a fast-paced environment
• Clean work record and pass pre-employment drug screen
• Physical ability to bend, squat, walk with heavy equipment, climb ladders, and lift 70+ pounds
• Valid driver’s license
• Must be at least 21 years old

Beware of fake job offers claiming affiliation with our company.

• We never request banking details or personal information during interviews.

• We do not ask for payment during the application process.

• Official emails come from @quenchwater.com domains.

Verify offers through our official HR channels. For concerns, contact us at [e-mail].

We are an Equal Opportunity Employer, committed to inclusive hiring practices without discrimination based on protected categories.