Field Service Technician

Lumpkin Industries; Cumming (GA); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Starting bonus $3,000

Health insurance assistance

Company-paid life insurance

Company-funded 401(k)

Fully equipped service truck

Company tools

Fuel card

Company phone

Uniforms and boot allowance

Paid holidays

PTO and vacation

Most weekends off

Ongoing training and support

Job summary

Lumpkin Industries is seeking a Heavy Equipment Field Service Technician to operate a fully equipped company service truck across Metro Atlanta, diagnosing and repairing mechanical equipment while delivering outstanding customer service.

You will gain hands-on training in hydraulic hose work, with a focus on independent problem-solving, professionalism, and pride in workmanship. This role offers solid year-round field work and growth potential.

Qualifications

• 21 years of age with a valid driver's license and a good driving record.
• Strong mechanical experience with the ability to diagnose, troubleshoot, and repair mechanical equipment using sound judgment.
• Physical agility and stamina for field-service work.
• High School Diploma or GED.
• Excellent communication skills and a positive attitude.
• Ability to pass a drug screen, DOT physical, and criminal background check.

Responsibilities

• Respond to customer job sites throughout Metro Atlanta.
• Diagnose hydraulic hose failures and related mechanical equipment issues.
• Manufacture replacement hydraulic hose assemblies on your service truck.
• Remove and install hose assemblies and test completed repairs when possible.
• Explain repairs professionally and provide excellent customer service.
• Maintain a clean, organized, fully functional service truck, tools, and inventory.
• Complete accurate service documentation.
• Participate in the after-hours emergency service rotation, approximately every 4-5 weeks.

Skills

Mechanical troubleshooting

Independence

Customer service

Communication

Education

High School Diploma or GED

Job description

HEAVY EQUIPMENT FIELD SERVICE TECHNICIAN

$80,000-$100,000+ Per Year | $3,000 Starting Bonus

Metro Atlanta | Full-Time Field Service

Tired of working inside the same shop every day?

Run your own fully equipped service truck, work independently throughout Metro Atlanta, troubleshoot equipment problems, and help customers get their equipment back to work.

A large part of this position involves diagnosing hydraulic hose failures and manufacturing replacement hose assemblies on your truck. Hydraulic hose experience is NOT required - we will train you in that specialized skill.

Why This Job Is Different:

• Work independently from your own fully equipped company service truck.
• Different customers, equipment, locations, and mechanical challenges every day.
• Use your mechanical troubleshooting skills instead of doing repetitive shop work.
• Build relationships with customers while helping minimize costly equipment downtime.
• Join a company serving Metro Atlanta since 1991 with a Five-Star Google Rating.

What You'll Do:

• Respond to customer job sites throughout Metro Atlanta.
• Diagnose hydraulic hose failures and related mechanical equipment issues.
• Manufacture replacement hydraulic hose assemblies on your service truck.
• Remove and install hose assemblies and test completed repairs when possible.
• Explain repairs professionally and provide excellent customer service.
• Maintain a clean, organized, fully functional service truck, tools, and inventory.
• Complete accurate service documentation.
• Participate in the after-hours emergency service rotation, approximately every 4-5 weeks.

What We're Looking For:

We are looking for an experienced mechanic who already knows how to diagnose, troubleshoot, and repair mechanical equipment using sound judgment. We can teach hydraulic hose. What we need you to bring is mechanical ability, independence, professionalism, integrity, customer-service skills, pride in your workmanship, and a positive attitude.

Relevant Mechanical Backgrounds:

Heavy Equipment Mechanic, Diesel Mechanic, Industrial or Manufacturing Maintenance Technician, Millwright, Farm Equipment Mechanic, Field Service Technician, Forklift or Crane Technician, Railroad or Military Mechanic, or an Automotive Technician with strong diagnostic ability. Other mechanically demanding troubleshooting and repair backgrounds are also encouraged to apply.

Pay & Benefits:

• $80,000-$100,000+ annual earning potential.
• $3,000 Starting Bonus.
• Summer Profit Bonus and Winter Profit Bonus.
• Health insurance assistance - up to $208/month*.
• Company-paid life insurance and company-funded 401(k).
• Fully equipped company service truck, company tools, fuel card, and company phone.
• Uniforms and boot allowance.
• Paid holidays, PTO, and vacation.
• Most weekends off, stable year-round employment, ongoing training, and support.

*Paid through taxable payroll toward documented individual health insurance premiums.

Minimum Qualifications:

• 21 years of age with a valid driver's license and a good driving record.
• Strong mechanical experience with the ability to diagnose, troubleshoot, and repair mechanical equipment using sound judgment.
• Physical agility and stamina for field-service work.
• High School Diploma or GED.
• Excellent communication skills and a positive attitude.
• Ability to pass a drug screen, DOT physical, and criminal background check.

Before You Apply - This Job May Not Be for You If:

• You prefer working inside the same shop every day.
• You need constant supervision.
• You dislike interacting with customers.
• You do not enjoy troubleshooting mechanical problems.
• You prefer repetitive work over new challenges.
• You are not comfortable working outdoors in varied weather conditions.
• You do not take pride in keeping your truck, tools, and work organized.

About Lumpkin Industries:

Since 1991, Lumpkin Industries has helped construction companies, manufacturers, municipalities, utilities, quarries, recycling facilities, farms, and other industrial customers minimize costly equipment downtime through dependable, professional field service.

If you enjoy solving problems, working independently, helping customers, and taking pride in doing the job right the first time, we'd like to meet you.