Field Service Technician

Hygear; City of Albany (NY); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Employer-paid Health Insurance

401k Program with 4% Match

Paid Vacation & Sick Leave

Flexible Spending Accounts

Short-term and Long-term Disability Insurance

Employee Assistance Program

Job summary

Hygear is seeking a Field Service Technician to oversee and complete maintenance on biogas installations. This role requires a blend of mechanical and electrical skills, with responsibilities including troubleshooting and performing repairs on biogas equipment.

With a focus on travel, the ideal candidate has 3-5 years of relevant experience and is adept in communication and problem-solving. Benefits include employer-paid health insurance and a 401k with matching.

Qualifications

• 3-5 years of mechanical and electrical experience, preferably in a similar industry.
• Strong technical aptitude and problem-solving skills.
• Knowledge of biogas systems and related equipment is a plus.

Responsibilities

• Conduct routine maintenance inspections on biogas equipment and systems.
• Diagnose and troubleshoot mechanical and electrical issues.
• Perform repairs and component replacements as necessary.
• Provide technical support to clients, addressing inquiries and resolving technical challenges.

Skills

Mechanical experience

Electrical experience

Problem-solving skills

Communication skills

Customer service skills

Job description

Key Details:

• Pay: $90,000 - $120,000/year DOE
• Location: Various job sites + some WFH
• Travel: 50-80% throughout the US and Canada
• Benefits: Employer-paid Health Insurance; 401k Program with 4% Match; Paid Vacation & Sick Leave; Flexible Spending Accounts; Short-term and Long-term Disability Insurance; Life and AD&D Insurance; Employee Assistance Program

Who You Are:

You possess a diverse skill set tailored for success in dynamic environments. Your strong organizational skills allow you to manage tasks and prioritize responsibilities amidst varying demands effectively. Your adeptness in language and mathematical skills ensures clear communication and precise problem‑solving abilities. With a proactive and results‑oriented approach, creative problem‑solving, and analytical capabilities, you can thrive as a valuable team member, adeptly navigating challenges and driving successful outcomes in the field.

Additional qualifications include:

• 3-5 years of mechanical and electrical experience, preferably in a similar industry.
• Strong technical aptitude and problem‑solving skills.
• Heavy mechanical experience or experience building/rebuilding engines and/or compressors.
• Knowledge of biogas systems and related equipment is a plus.
• Excellent communication and customer service skills.
• Ability to work independently and as part of a team.
• Willingness to travel frequently and adapt to changing schedules.

What You’ll Do:

The Field Service Technician holds complete accountability for the safe and successful completion and of corrective and routine maintenance of installation projects. This role involves performing preventative and corrective maintenance on biogas installations and diagnosing, analyzing, and rectifying product failures, ensuring optimal performance and uptime for our clients. It requires a combination of mechanical and electrical expertise, a highly flexible approach, and a willingness to travel to client sites as needed.

Responsibilities include, but are not limited to:

• Conduct routine maintenance inspections on biogas equipment and systems
• Diagnose and troubleshoot mechanical and electrical issues
• Perform repairs and component replacements as necessary
• Coordinate with clients to schedule maintenance visits and minimize downtime
• Document work performed and maintain accurate records of service activities
• Provide technical support to clients, addressing inquiries and resolving technical challenges related to bioenergy system operation and maintenance.
• Verify hardware and software controls for optimal performance.
• Participate in the 24/7 emergency support team to address critical safety or productivity issues.

HoSt offers 24/7 service response to our clients. As a member of the team, this role may involve on‑call availability and work outside of normal business hours based on client and project needs.

HoSt is an Equal Opportunity Employer; we celebrate diversity in the workplace and strive to maintain an inclusive work environment for all employees.