Field Service Technician

Integrated Home Care Services, Inc.; Chicago, Northern (IL, KY); Hybrid; USD 60,000 - 90,000; Full time

Benefits offered by this job

Company vehicle

Company cellphone

Company laptop

Job summary

Integrated Home Care Services, Inc. is seeking a Field Service Technician to support electrical testing and maintenance for field service projects. You will learn industry standards and safety protocols while operating test equipment under supervision.

In this hands-on role, you will set up testing equipment, perform insulation resistance and transformer tests, collect data, and report results while ensuring compliance with safety and quality requirements. Some travel may be required.

Qualifications

• Experience with electrical testing/maintenance preferred.
• Knowledge of safety practices and industry regulations.
• Ability to read technical drawings and specifications.

Responsibilities

• Set up, operate, and break down electrical testing equipment for field service projects.
• Troubleshoot electrical systems and document test data and reports.
• Respond to service calls, prioritize tasks, and manage time to meet deadlines.
• Ensure compliance with safety standards (NETA/OSHA).
• Maintain tools and equipment in good working order.

Skills

Electrical testing

Troubleshooting

Safety compliance

Reading schematics

Documentation

Travel willingness

Customer service

Teamwork

Tools

Test equipment

Job description

The Field Service Technician is responsible for supportingfield service teams in performing electrical testing and maintenanceactivities. This role provides hands-on experience in learning industrystandards, safety protocols, and the operation of test equipment, while workingunder close supervision and guidance from experienced technicians.

Essential Duties and Responsibilities

• ElectricalSystem Testing / Troubleshooting: Set up, operate, and break down electrical testingequipment for field service projects. Conduct electrical tests such asinsulation resistance, continuity checks, breaker and transformer testing, andprotective relay testing.
• Guidance/ Troubleshooting: Troubleshoot electrical systems and recommend corrective actions. Accuratelycollect, record, and interpret test data; prepare and submit detailed testreports.
• ServiceCalls and Work Orders: Respond to service calls from clients or customers to address electricalissues, resolve problems, and restore functionality. Follow work orders orservice requests, prioritize tasks, and manage time efficiently to meetdeadlines and customer expectations.
• Compliance: Ensure all activities comply withNETA, OSHA, and company safety protocols.
• ToolsManagement: Maintaintools, instruments, and equipment in proper working condition.
• QualityControl: Ensurequality control for all testing activities, reports, and deliverables. Serve asan escalation point for operational, safety, and technical concerns, resolvingissues promptly.
• CustomerService: Interactwith customers. Act as the primary liaison between field teams, operationsmanagers, and clients to maintain clear communication and expectations. Collaboratewith operations managers, clients, and team members to ensure projectefficiency and quality.
• ContinuedLearning and Professional Development: Stay updated with advancements in electricaltechnology, industry trends, and regulations. Participate in training programs,seminars, or workshops to expand knowledge and skills.
• Allother duties as assigned by leadership

Position Requirements

• Position requires extended hours, which willvary depending on job and site requirements. Each job requires specific hoursof operation.
• May need to work weekends if business needsrequire
• Regular attendance is a necessary and essentialfunction

Physical & CognitiveRequirements

• Must be able to bend, stoop, squat, crawl,climb, kneel, balance, push, pull and reach overhead
• Constantly moving on your feet for 8+ hours perday
• Climb ladders (all types)
• Completing overhead work for full dayassignments
• Must be able to make transition from employeeparking area into construction work areas and to gain access to all levels ofthe building, even if the only means of access is by O.S.H.A. approved siteconstruction ladder or stairs still under construction but acceptable for use
• Possess good vision (normal or corrected)
• Positively identify colors of wires.

Skills and Qualifications

• NETA Certification preferred but not required
• NFPA 70E preferred but not required
• NFPA 70E Preferred but not required
• Previous experience in electrical testing,maintenance, or related field preferred.
• Working knowledge of electrical systems,equipment, and testing procedures.
• Strong understanding of safety practices andindustry regulations.
• Ability to read and interpret technicaldrawings, schematics, and specifications.
• Strong problem-solving, communication, andorganizational skills.
• Willingness to travel to job sites as needed.

Knowledge / Skills / Abilities

• Comprehends reading and drawing prints andschematics of same.
• Practices and comprehends safe work proceduresas outlined in Company Safety Policy Handbook, Haz-Com Policy, andLockout/Tagout Policy.
• Read and interpret maps, instructional manuals,specifications, work site directions, basic drawings and written instructions.
• Operate and work from mechanical personnel lifts(electric or gas powered).
• You will be eligible to participate in thecompany 401K plan
• A company paid vehicle will be provided
• A company cellphone will be provided
• A company laptop will be provided

Commensurate withexperience, paid weekly. The Company reserves the right to adjust ranges depending on the qualifications of the selected candidate.

The Company provides equal employmentopportunities to all employees and applicants for employment without regard torace, color, religion, sex, sexual orientation, gender identification,transgendered or bisexual status, national origin, age, disability or genetics.The Company complies with all applicable federal, state and local lawsgoverning nondiscrimination in employment in every location in which TheCompany has facilities. We celebrate diversity and are committed to creating aninclusive environment for all employees.

The Company does notsponsor applicants for work visas. Applicants must be currently authorized towork in the United States for any employer. The Company and our subsidiaries donot work with any third-party recruiters or agencies without a valid signedagreement and partnership with the Corporate Talent Acquisition Team.