Field Service Technician

SunPower; Chicago (IL); Hybrid; USD 32,000 - 39,000; Full time

Benefits offered by this job

RSU Awards

Bonus program

Health insurance

Dental insurance

Vision insurance

PTO/DTO

10 paid holidays

Job summary

SunPower is seeking a Field Service Technician (Associate) for a remote role with local travel. The position is full-time, offering $23-$28 per hour and a comprehensive benefits package including health, dental, vision, PTO/DTO, and holidays.

You will diagnose and repair residential solar systems, coordinate with the corporate office, and manage your schedule to meet deadlines. Ideal candidates have solar installation experience, familiarity with Enphase/SolarEdge/SMA, a valid driver's license,

Qualifications

• 1+ year experience with residential solar installation.
• Familiar with PV systems and troubleshooting.
• Must pass a criminal background check and have a valid driver’s license.
• OSHA 10 certification (can be provided by the company).
• Ability to lift up to 75 pounds and work at heights.

Responsibilities

• Manage your schedule to complete several time-sensitive tasks daily.
• Troubleshoot, diagnose and repair existing SunPower solar systems (Enphase, SolarEdge, SMA).
• Prepare and correct recently installed solar systems for City or State inspections.
• Activate systems after installation and collect customer feedback; fix inverter issues.
• Conduct solar site assessments using your smartphone and surveying equipment.
• Submit job reports for every scheduled event on time.

Skills

PV systems knowledge

Troubleshooting

Customer communication

Valid driver’s license

OSHA 10

Tools

Enphase

SolarEdge

SMA

Job description

Field Service Technician Job Level: Associate Location: Remote w/local travel Shift: FT Compensation: $23 - $28/hr

Benefits

• Employee RSU Awards program
• Quarterly & Annual bonus program (based on performance)
• Competitive coverage for Health, Dental, and Vision insurance
• PTO/DTO for full-time employees
• 10 paid holidays

Position Summary

As a Field Service Technician, you will be our primary point of contact on the ground and integrally involved with customers fixing their solar or helping them go solar. A solar service technician has prior solar knowledge and/or experience and is comfortable diagnosing and repairing existing solar systems installed. Technicians must be responsible and able to manage their schedule to ensure all necessary tasks are followed through, with minimal outside management. This position will require communicating with our corporate office effectively and efficiently. Reliable communication is crucial. Candidates for this position should have a flexible schedule, a clean driving record, and be available 40 hours a week, including Saturdays (optional, depending on the season).

Essential Duties

• Effectively manage your schedule to complete several time-sensitive tasks daily.
• Troubleshoot, diagnose and repair existing SunPower solar systems (Enphase, SolarEdge, SMA)
• Make corrections or additions to the recently installed solar system to ensure it is ready for City or State inspection.
• Turn on the solar system once the installation is complete and collect customer feedback. Fix common inverter problems that may occur upon energization.
• Conduct solar site assessments for prospective customers using your smartphone and with provided surveying equipment. Surveys must be completed on time.
• Complete and submit job reports for every scheduled event in a timely manner

Minimum Qualifications

• 1+ year experience with residential solar installation.
• Must be familiar with PV systems, Enphase and troubleshooting.
• Basic knowledge of residential construction is preferred but not required (framing, drywall, exterior repairs).
• Able to pass a criminal background check.
• Possession of a valid driver’s license required
• OSHA 10 (can be provided by the company)
• Able to lift, climb, balance, stoop, and kneel
• Must be comfortable working at heights in various weather and roof conditions
• Lift up to 75 pounds

Physical Requirements

• While performing the duties of this job, the employee is regularly required to talk or hear.
• Regular periods of sitting or standing may be required by this position.
• In addition, this position requires the ability to occasionally lift office products and supplies, up to 50 pounds.
• Specific vision abilities required by this job include close vision and ability to adjust focus.