Field Service Technician

RDO Equipment Co; Cheyenne (WY); On-site; USD 41,000 - 61,000; Full time

Benefits offered by this job

Sign-on bonus

Tool reimbursement

Benefits package

Career path program

Profit-sharing

Core values

Job summary

RDO Equipment Co. seeks a Field Service Technician in Cheyenne, WY to diagnose, repair, and service heavy equipment at customer sites.

You’ll work independently, stay safety-focused, and deliver timely, high-quality support. This role offers competitive hourly pay ($30-$44+), an up to $5,000 sign-on bonus, tool reimbursement, a comprehensive benefits package, and opportunities for growth through a career path program.

Qualifications

• Experience in diesel mechanics preferred.
• Clear and concise communication with customers and team.
• Ability to work independently and as part of a team.
• Keen attention to detail in diagnosing and repairing equipment.

Responsibilities

• Fix machinery: diagnose and repair equipment in the field or at the customer site.
• Use troubleshooting skills to identify and resolve issues efficiently.
• Deliver top-notch service with clear, respectful communication.
• Prioritize safety and follow guidelines at all times.
• Stay up-to-date with evolving technology through training.
• Keep field truck tidy and organized.
• Refer to full job description for complete duties.

Skills

Diesel mechanics experience

Communication skills

Independent work

Attention to detail

Job description

Transform your independence into an exciting, high-impact career. Join the RDO Equipment Co. team as a Field Service Technician and take control of your professional journey. You'll get to problem-solve, repair, and deliver outstanding support to customers firsthand - empowered by a team that truly values your initiative and champions your growth. If you're ready to tackle challenges head-on, work solo with confidence, and make a real difference, we can't wait to hear from you!

Up to $5,000 Sign-On Bonus for a Limited Time Only! *Exclusive Offer for Experienced Diesel Technicians* **Terms and Conditions Apply**

What's in it For You:

• $30 - $44+ / hour
• Competitive wages and profit-sharing program to match your skills and experience.
• Tool reimbursement program.
• A comprehensive benefits package that supports your well-being. For more details and to view these offerings, visit RDO's benefits page.
• An opportunity to participate in a career path program that gives you autonomy to manage your own career.
• A company that lives by its core values: they're not just words on a wall, they're how we work, grow and lead. Learn more about our core values.

When you join RDO Equipment Co., you'll become part of an industry-leading team providing a world-class experience for customers who do vital work. We deal in iron from the world's leading equipment and technology manufacturers, but we're a people business first. RDO has grown from humble roots, guided by a family's values, and shaped by the strengths, voices and entrepreneurism of our team members.

Join RDO Equipment Co. where you'll enter a team of people passionate about heavy construction machinery, parts and service. The teams in our Mountain Construction stores supply and service machinery from manufacturers like John Deere, WIRTGEN Group and Topcon. This machinery is vital to progress in industries like mining, construction and oil and gas. Join our team and make an impact on your community and beyond.

What You Will Do:

• Fix machinery skillfully: Diagnose and repair equipment accurately and promptly in the field or on the customer's site.
• Use troubleshooting skills: Identify and resolve issues efficiently and independently.
• Deliver top-notch service to customers: Communicate clearly, respectfully, and in a timely manner with customers and management during the repair process.
• Prioritize safety at all times: Follow safety guidelines and procedures.
• Stay up-to-date with evolving technology: Take advantage of company and manufacturer-sponsored training to adapt to changes in technology and learn new skills.
• Keep your field truck tidy and organized: Maintain a clean and efficient work environment.
• For a complete list of duties and responsibilities, view the full job description here.

What You Will Need:

• Experience in diesel mechanics preferred: Mechanical background or schooling in diesel mechanics.
• Effective communication abilities: Clear and concise, written or verbal, whether partnering directly with customers or within our team.
• Able to work independently and collaboratively: Work well independently and as part of a team.
• Keen attention to detail: Pay close attention to the specifics.
• Valid work authorization: Candidates must have valid work authorization and be able to work in the U.S. without company sponsorship.

Why You'll Love it Here:

• Training and development: The Cheyenne team is big on training and is always updated on what is happening at John Deere.
• Close environment: We're a small store, but very close. The team wears a lot of hats in order to take care of each other and the store.
• Growing market: Cheyenne is seeing booming industry growth all around it.
• Team building: We like to get together for team breakfasts a couple of times a month.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.