Field Service Technician

Cyfle; Chaska (MN); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical Insurance

Short Term Disability Insurance

401(k)

Job summary

A global environmental services company seeks a Field Service Technician in Chaska, MN. This role involves repairing sophisticated water treatment systems, requiring strong mechanical aptitude and extensive travel (80%). Candidates must possess knowledge of water treatment technologies, plumbing instruments, and the ability to interpret technical documents. Benefits include medical insurance and 401(k).

Qualifications

• Efficiently diagnose and troubleshoot water treatment issues in the field.
• Ability to write routine reports and correspondence.
• Ability to work independently or as part of a team with attention to detail.

Responsibilities

• Repair and commission process technologies such as reverse osmosis and water softeners.
• Provide customer service support during field visits.
• Diagnose and troubleshoot technical problems.

Skills

Knowledge of water treatment technologies

Ability to diagnose and troubleshoot water treatment issues

Ability to read and interpret technical documents

Knowledge of plumbing valves, pumps and instruments

Education

Associate's degree or equivalent

Tools

Word

Excel

RS Linx

RS Logix 500

RS Logix 5000

FactoryTalk View

Job description

We have partnered with an environmental services company in the Chaska, MN area to provide them with a Field Service Technician. Please review the below description and let us know if you are interested.

Prioritized Must Have Skills for the Field Service Technician:

#1. Knowledge of water treatment technologies is required.

#2. Knowledge of plumbing valves, pumps and instruments (pressure, flow, pH, conductivity, ORP, temperature, silica, turbidity, chlorine, etc.) is required.

#3. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, PFDs, P&IDs, general arrangements and procedure manuals.

Responsibilities of the Field Service Technician:

This position requires strong mechanical aptitude, with the ability to support sophisticated water treatment systems, for a wide variety of challenging applications. The Field Service Technicians will repair and commission process technologies such as: reverse osmosis (RO), demineralization (DI), ultraviolet (UV), water softeners, ion exchange, pressure filters, chemicals, ultrafiltration (UF), nanofiltration (NF), etc. This position requires extensive travel (80%), including some international.

• Provides courteous and professional customer service support during field visits.
• Comprehends customer issues/requirements and finds solutions or recommendations.
• Manages all on-site repairs, maintenance and testing tasks.
• Diagnose and troubleshoot errors or technical problems and determine proper solutions.
• Starts-up newly fabricated and installed equipment and trains customers personnel on how to operate the system.
• Works with Electrical Engineering/Automation to troubleshoot and confirm program operation.
• Keeps positive relationships with contractors, customers, engineers and operators.
• Knowledgeable on reference and operating materials for the end user.
• Documents processes followed for service work.
• Produces timely and detailed service reports.
• Maintains confidential operational system information.
• Maintains professional and technical knowledge by attending service trainings, workshops, reviewing professional publications and establishing networks.
• Offers suggestions to improve equipment or department performance.
• Shares technical information with other members of service and engineering departments.
• Available for travel on short notice.

Requirements for the Field Service Technician:

• Associate's degree or equivalent from two-year college or technical school; or five years related experience and/or training; or equivalent combination of education and experience.
• Knowledge of water treatment technologies is required.
• Efficiently able to diagnose and troubleshoot water treatment issues in the field.
• Knowledge of plumbing valves, pumps and instruments (pressure, flow, pH, conductivity, ORP, temperature, silica, turbidity, chlorine, etc.) is required.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, PFDs, P&IDs, general arrangements and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers or employees of the organization.
• Ability to work independently or as part of a team.Well organized with strong attention to detail.
• Computer skills such as: Word, Excel, RS Linx, RS Logix 500, RS Logix 5000, FactoryTalk View, etc., is preferred but not required.
• Ability to upload and download PLC and HMI programs and troubleshoot ladder logic PLC programs is preferred but not required.
• Other tasks, duties and projects as assigned by management.
• Ability and willingness to expand programming knowledge and skills.

Other Key Requirements:

• 100% In office role
• Extensive travel on short notice (80%) including international.
• No sponsorships or visa holders. No Corp-to-Corp.

Benefits of the Field Service Technician:

• Medical Insurance
• Short Term Disability Insurance
• 401(k)

About the Company:

Cyfle is a global business dedicated to connecting talents worldwide. Our comprehensive RPO services, placement services, and training services help businesses unlock their full potential.