Field Service Representative Dispatchable

Veolia; Beulah (ND); On-site; USD 31,684 - 50,971; Full time

Benefits offered by this job

Medical, Dental, & Vision Insurance (1

Life Insurance

Paid Time Off

Paid Holidays

Parental Leave

401(k) Plan with 3% default + match

Flexible Spending & Health Saving (HSA

AD&D Insurance

Disability Insurance

Tuition Reimbursement

Job summary

Veolia is seeking a Field Service Representative to provide operations and maintenance on water treatment systems for diverse industries. You will work on technologies including filtration, RO, IX, and UF, performing maintenance, calibration, and on-site troubleshooting.

You will collaborate with customer management, ensure contract compliance, and document technical work while traveling to client sites. A strong mechanical/electrical background and willingness to travel 100% are essential.

Qualifications

• Education: High School Diploma, GED, Home School or international equivalent.
• 2+ years’ experience in service/maintenance (Electrical, chemical, and/or mechanical) in an industrial environment.
• Basic computer skills (email, data entry, online training, EHS reporting).
• Able to lift 50lbs.
• Willingness to respond to after hours call-out within 2 hours or less.
• Valid driver’s license and ability to maintain site access.
• Forklift experience or ability to be certified.
• 100% travel (training/other site visits).

Responsibilities

• Carry out mechanical, electrical and controls troubleshooting on equipment such as valves, air compressors, ejectors, process pumps, blowers, and instrumentation.
• Create and maintain site paperwork, and provide customers with detailed technical summaries of work performed.
• Maintain inventory of spare parts and adequate supply of chemicals and replacement parts.
• Monitor and maintain chemical injection systems.
• Perform analytical testing (turbidity, hardness, chlorine, pH, CO2, O2, SDI, TOC) and other site-specific tests.
• Enter and complete work orders, purchase orders and PM plans in Salesforce.
• Daily timekeeping in Kronos.
• Complete and submit expense reports.
• Respond to system trouble calls and troubleshoot and restore operation promptly.
• Other duties as assigned.

Skills

Mechanical knowledge

Electrical experience

Troubleshooting

Data entry

Customer communication

Education

High School Diploma / GED

STEM degree (Bachelor/Associates)

Tools

Salesforce

Kronos

Forklift experience

Job description

Company Description

Veolia Group is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specializing in water, energy, and waste management, Veolia Group designs and implements innovative solutions for decarbonization, depollution, and resource regeneration, supporting communities and industries in their ecological transformation. Within this framework, Veolia's Water Technology Business brings together a dedicated team of experienced professionals committed to tackling the world’s most complex challenges related to water scarcity, quality, productivity, and energy. Together, we pursue a shared mission to create a more sustainable future.

Job Description

As a Field Service Representative, you’ll be on the front lines providing operations and maintenance expertise on water treatment systems for one of our customers from one of a variety of industries. This mission critical role involves working on a variety of technologies including media filtration, wastewater, softening, reverse osmosis (RO), ion exchange (IX), de-oxygenation, electro deionization, and ultrafiltration (UF).

Key Characteristics

• Conduct maintenance and calibration activities
• Consult with customer management and operation teams
• Excellent mechanical know how and problem‑solving skills
• Ensure contract compliance of volume and quality specifications
• Operate, monitor, and optimize equipment performance

Duties & Responsibilities

• Carry out mechanical, electrical and controls troubleshooting on equipment such as valves, air compressors, ejectors, process pumps, blowers, and instrumentation
• Create and maintain site paperwork, and provide customers with detailed technical summaries of work performed
• Maintain inventory of spare parts and adequate supply of chemicals and replacement parts
• Monitor and maintain chemical injection systems
• Perform analytical testing such as turbidity, hardness, chlorine, pH, CO2, O2, SDI, TOC, in addition to various other site‑specific testing requirements
• Enter and complete work orders, purchase orders and PM Plans in Salesforce
• Daily timekeeping in Kronos
• Complete and submit expense reports
• Respond to system trouble calls and troubleshoot and restore system operation in a timely manner
• Other duties as assigned

Qualifications

Knowledge, Skills & Abilities

Education & Experience Required:

• High School Diploma / GED / Home School Certification OR international equivalent
• 2+ years’ experience of service/maintenance (Electrical, chemical, and/or mechanical experience, pipe fitting) or equivalent in an industrial environment
• Basic computer skills (email, data entry, online training, EHS reporting)
• Able to lift 50lbs
• Willingness and ability to respond to after hours call‑out in 2 hrs or less
• Current Driver’s License
• Able to maintain Site access
• Forklift Experience/Training or able to be certified
• 100% travel (training/other site visits)

Preferred (if applicable):

• Bachelor or Associates Degree in Science/Engineering (STEM) or technical
• Certificate in Instrumentation, electrical, mechanical
• 2 years of experience in Industrial, oil field, refineries, chemical or power generation plants
• Hot, dirty, loud, moving equipment
• Working with chemicals for water treatment
• Working with corrosive chemicals used for Membrane cleaning operations

Additional Information

Working Conditions

• Must be able to perform work with appropriate PPE for work (safety toed shoes, safety glasses, bump cap/hard hat, etc.)
• Time will be split between maintenance work and assembly work. Bending, kneeling, fine motor work, using various hand tools and PVC bonding materials (glue, primer).
• Ability to operate power tools such as drills, grinders, and saws.
• Some sitting and computer work is required.
• Some unassisted lifting up to 50 lbs. is required – nearly all heavy parts movement assisted with cranes/hoists and pallet jacks.
• Okay with 100% travel
• Hot, dirty, loud, and moving equipment

We also offer competitive compensation and benefits that include:

• Hourly $22.60 - $37.26 USD
• Medical, Dental, & Vision Insurance Starting Day 1!
• Life Insurance
• Paid Time Off
• Paid Holidays
• Parental Leave
• 401(k) Plan - 3% default contribution plus matching!
• Flexible Spending & Health Saving Accounts
• AD&D Insurance
• Disability Insurance
• Tuition Reimbursement

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.

Applicants are required to be eligible to lawfully work in the U.S. immediately; employer will not sponsor applicants for U.S. work authorization (e.g. H-1B visa) for this opportunity.

All your information will be kept confidential according to EEO guidelines.

As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.