Field Service Technician

Facility Solutions Group, Inc.; Charlotte (NC); On-site; USD 34,440 - 41,328; Full time

Job summary

Facility Solutions Group, Inc. is looking for a Field Service Technician in Charlotte, North Carolina. The position involves troubleshooting, setup, and installation of systems and equipment at customer sites. Responsibilities include maintaining service records, providing emergency services, and educating customers on maintenance and safety regulations. A pay range of $25.00 to $30.00 per hour is offered.

Responsibilities

• Troubleshoot, diagnose, and repair units while in the field.
• Maintain records of service calls, training, and expenses.
• Provide on-call emergency service and communicate with the manager.
• Educate customers on preventive maintenance and safety regulations.
• Perform other duties assigned by the manager.

Job description

Descripción general

The field service technician performs different types of support at the customers location, such as troubleshooting, setup, and installation of systems and equipment.

Responsabilidades

• Troubleshoot, diagnose, and repair units while in the field.
• Maintain records of service calls, training, and expenses.
• Provide on-call emergency service as required and maintain communication with the department manager while in the field.
• Educate customers on preventive maintenance and safety regulations, and provide general customer service on the phone and in person.
• Perform other duties assigned by the manager.

Rango de pago

USD $25.00 - USD $30.00 /Hr.