Field Service Technician

Creative Solutions Services, LLC; Charlotte (NC); On-site; USD 33,000 - 44,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

AD&D insurance

Disability plans

Employee Assistance Program

Paid holidays

Paid time off

Paid parental leave

401(k)

FSA/HSA benefits

Job summary

CompucomStaffing is seeking a Field Service Technician to provide onsite technical support in Charlotte, NC and surrounding areas. The ideal candidate must possess a valid driver's license, clean MVR, and reliable transportation.

The role is on-site and W2 only, with a comprehensive benefits package. The duties include break/fix support, IMAC tasks, installing workstations, repairing printers and POS equipment, and performing decommissions.

Qualifications

• A+ certification is a plus.
• Knowledge of hardware components.
• Strong customer service and relationship skills.
• Excellent time management and reporting abilities.
• Familiar with Windows, macOS and Linux operating systems.
• Good communication with IT terminology explained to clients.
• Experience with POS, printers, servers, and network switches.
• Ability to lift 25 lbs.

Responsibilities

• Provide break/fix support.
• Perform IMAC tasks.
• Install workstations and configure hardware.
• Repair printers and POS equipment.
• Decommission equipment as needed.

Skills

A+ certification

Hardware experience

Customer service

Time management

Windows

macOS

Linux

Communication skills

POS & printers

Lifting 25lbs

Job description

At CompucomStaffing you’re more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance.

Our client has a brand new opportunity for a qualified Field Service Technician to provide onsite technical support in Charlotte, NC and surrounding areas. The ideal candidate must possess a valid drivers license, clean MVR, and reliable transportation.

Duties and Responsibilities:

• Provide break/fix support
• Perform IMAC tasks
• Perform a variety of tasks such as install workstations, repair printers, work on point-of-sale equipment, perform decommissions

Skills and Qualifications:

• A+ CompTIA certification is a plus
• Technical hardware experience
• Exceptional Customer Service and relationship building competence
• Excellent time management and reporting skill
• Familiar with various operating systems (e.g. - Windows OS, OSX, Linux/Unix)
• Proficient communicator with emotional intelligence insight for explaining IT terminologies at the client’s level of understanding
• Insight to POS, PC, Printers, Thin Clients, AP’s, Servers, Network switch equipment
• Able to lift 25lbs

Wage Range:

The rate for this position is between $15.75 - $21.00 per hour, unless local minimum wage is higher. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.

Benefits:

The Company offers a comprehensive benefit package that you can elect into including but not limited to the following benefits, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, life insurance, AD&D insurance, disability plans, Employee Assistance Program, paid holidays (up to 6 days annually), paid time off (minimum of 10 days annually), paid parental leave (minimum of 10 days annually), 401(k), FSA/HSA pre-tax benefits.

W2 only, no Corp to Corp.

Equal Employment Opportunity:

CompucomStaffing™, a division of CompuCom® Systems, Inc., is an Equal Opportunity Employer. We provide IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.compucom.com.

Work Authorization

Candidates must be authorized to work in the United States without the need for current or future employer sponsorship.

Arizona Applicants

TO THE EXTENT REQUIRED BY APPLICABLE LAW, THE COMPANY MAINTAINS A SMOKE-FREE WORKPLACE.

California Residents

PLEASE REVIEW THE CALIFORNIA CONSUMER PRIVACY ACT NOTICE.

We will consider for employment all qualified applicants, including those with criminal histories, arrest, and conviction records in a manner consistent with the requirements of applicable state and local laws. This includes the City of Los Angeles Fair Chance Initiative for Hiring Ordinance as well as the San Francisco Fair Chance Ordinance.

Maryland Applicants

UNDER MARYLAND LAW, AN EMPLOYER MAY NOT REQUIRE OR DEMAND, AS A CONDITION OF EMPLOYMENT, PROSPECTIVE EMPLOYMENT OR CONTINUED EMPLOYMENT, THAT AN INDIVIDUAL SUBMIT TO OR TAKE A LIE DETECTOR OR SIMILAR TEST. AN EMPLOYER WHO VIOLATES THIS LAW IS GUILTY OF A MISDEMEANOR AND SUBJECT TO A FINE NOT EXCEEDING $100.

Massachusetts Applicants

IT IS UNLAWFUL IN MASSACHUSETTS TO REQUIRE OR ADMINISTER A LIE DETECTOR TEST AS A CONDITION OF EMPLOYMENT OR CONTINUED EMPLOYMENT.AN EMPLOYER WHO VIOLATES THIS LAW SHALL BE SUBJECT TO CRIMINAL PENALTIES AND CIVIL LIABILITY.

Rhode Island Applicants

THE COMPANY IS SUBJECT TO CHAPTERS 29-38 OF TITLE 28 OF THE GENERAL LAWS OF RHODE ISLAND, AND IS THEREFORE COVERED BY THE STATE’S WORKERS’ COMPENSATION LAW.

#INDCCStaffing