Field Service Technician

States Manufacturing Corporation; Champlin (MN); On-site; USD 54,000 - 71,000; Full time

Job summary

Join a leading company as a Field Service Technician, where you'll inspect, install, and troubleshoot electrical equipment. This role involves significant travel and offers opportunities for growth and innovation in a supportive environment. The ideal candidate should have strong problem-solving skills and a background in electrical systems.

Benefits

Paid holidays

Health insurance with low deductibles

Paid time off

401K and life insurance

Weekly pay

Vision and dental insurance

Qualifications

• 3+ years’ experience in Field Service role/Electrical equipment testing.
• Understanding of 3-phase power systems preferred.
• Strong background in electrical power including low voltage and medium voltage.

Responsibilities

• Installation and troubleshooting of low and medium voltage switchgear.
• Travel 60%-80% for installation and maintenance.
• Perform product testing and certification.

Skills

Electrical equipment testing

Troubleshooting PLCs and HMIs

Problem solving

Project management

Education

Training in electrical theory and technologies

Job description

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Come Learn and Grow with Us!

Rooted in over a century of craftsmanship, States Manufacturing is building the future of American industry. Based in the Twin Cities north metro and now in our second century, we’re experiencing truly explosive growth as we deliver trusted electrical and metal solutions nationwide.

Job Description

Come Learn and Grow with Us!

Rooted in over a century of craftsmanship, States Manufacturing is building the future of American industry. Based in the Twin Cities north metro and now in our second century, we’re experiencing truly explosive growth as we deliver trusted electrical and metal solutions nationwide.

We combine the stability of a well-established company with the energy of a startup—offering incredible opportunities for people who want to grow, innovate, and make a lasting impact. Intrigued? Let's talk!

Job Summary

You will be responsible for inspecting and installing equipment, working with contractors on-site for successful installation of equipment and reporting on project status. Maintain, troubleshoot, and repair customer’s equipment as required. Perform in-house testing and documentation.

Job Duties And Responsibilities

• Installation and troubleshooting of low and medium voltage switchgear, ATS’s, circuit breakers, protective relays, and control systems.
• Provide technical support for field startups, warranty claims and maintenance contracts.
• Troubleshoot and assist in configuration of control systems utilizing PLC/HMI control platform.
• Travel (including overnight and weekends) as required to support installation, start up, and maintenance of equipment. (Between 60%-80% currently, future target will be 50%-65% travel)
• Perform product testing and certification / approvals.
• Update drawings, schematics, and additional documentation from the field as needed to support Engineering and Project Management.
• Develops and maintains effective working relationships with manufacturers and vendor representatives.
• Resolve customer disputes and inquiries promptly to ensure equitable resolutions to maximize customer satisfaction.
• Projects a positive, professional image of the company in all communications with customers, vendors, and suppliers.
• Stays current with product updates and code changes.
• Develops and delivers training on client applications.
  
  

Required Skills And Experience

• 3+ years’ experience in Field Service role/Electrical equipment testing.
• Experience with interacting and advanced troubleshooting of various PLCs and HMIs.
• Understanding of 3-phase power systems is preferred. Power distribution, AC/DC, Voltage Circuit Theory, and practical troubleshooting skills.
• Training in electrical theory and technologies. Understanding of low voltage and/or medium voltage electrical equipment is preferred.
• Diesel Power generation related controls and experience, including parallel systems.
• Strong background in electrical power including low voltage and medium voltage and experience with most types of switchgear testing.
• Reading schematics and blueprints for power control, automation, and customer technical support.
• Superior problem solving, project management and analytical skills.
• Working knowledge of Microsoft Office products, including Outlook, Excel, Word, PowerPoint.
• Additional Skills and Experience
• This position requires the ability to sit, and bend or stand for extended periods of time.
• Ability to operate testing equipment safely and effectively.
• Must have the ability to work flexible hours, weekends, holidays, and night work; this includes out-of-town.
• Must carry a mobile phone and be available to take customer calls.
• Must possess and maintain a valid Driver’s license in good standing.
• Must possess and maintain a valid United States Passport for international travel.
  
  

Benefits

• PTO/ESST
• Paid holidays
• $100 individual deductible and $300 family deductible health insurance
• Paid weekly
• Vision and Dental Insurance
• 401K / Life Insurance / STD

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Engineering and Information Technology

• Industries

  Appliances, Electrical, and Electronics Manufacturing

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