Field Service Technician

Insight Global; Boston (MA); Remote; USD 125,000 - 150,000; Full time

Job summary

A leading company in the activated carbon industry is expanding its team and seeking a Field Service Technician in the Boston area. This role is critical in delivering on-site services and supporting customers with equipment operations, ensuring adherence to safety protocols while providing exceptional service. The position offers a competitive pay range, various benefits including medical and retirement plans, and opportunities for growth within the company.

Benefits

Medical, dental, prescription & vision coverage

HSA & retirement savings (401k) – Generous Company Match

Tuition reimbursement

Paid time off (vacation starting at 3 weeks)

Incentives/bonus plans

Qualifications

• 2+ years of experience as a field service technician within an industrial environment.
• Must have a valid driver's license (Class A CDL preferred).
• Confined Space, HAZWOPER 40-Hour, and TWIC certifications preferred.

Responsibilities

• Support customers through on-site delivery of services related to activated carbon products.
• Document daily on-site activities and perform maintenance on carbon adsorption equipment.
• Train customers on equipment operation and troubleshoot issues.

Skills

Collaboration

Problem Solving

Communication

Education

High school diploma or GED

Job description

4 days ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

This range is provided by Insight Global. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$27.00/hr - $31.00/hr

Direct message the job poster from Insight Global

Location: Remote (Must be in the Boston/Worcester area) - 01543

Hours of work: M to F, 9AM to 5PM, 40 Hours/Week with the ability to make overtime.

Pay Rate Range: $27hr-$31hr + PAP Bonus

Must Haves:

• High school diploma or GED is required
• 2+ years of experience as a field service technician within an industrial environment
• Open to someone who is mechanically inclined that is looking to get into a role like this and comfortable with travel.
• Valid driver’s license required (Class A CDL preferred)
• Confined Space Certification preferred (must be obtained within 3 months of hire)
• HAZWOPER 40-Hour Certification preferred (must be obtained within 3 months of hire)
• TWIC (Transportation Worker Identification Credential) preferred (must be obtained within 3 months of hire)

Soft Skills:

• Collaboration: Able to work across functions and teams to reach a common goal
• Influencing: Able to motivate and accomplish goals / actions through others
• Communication: Able to connect with others across all communication channels
• Respect: Builds bridges and accepts inputs from all sources
• Creativity: Open minded and unconventional in thinking
• Problem Solving: Able to apply a wide range of techniques to attack and solve issues / opportunities
• Analytical: Able to evaluate multiple data sources and extract actionable insights
• Time Management: Able to maximize our most fixed resources

A client of Insight Global that is leader in the activated carbon industry headquartered in Moon Township, PA is expanding their team and looking to hire on a Field Service Technician in the Boston, MA area. As a Field Service Representative, you will support our customers through the on-site delivery of field services related to the company’s activated carbon products, equipment, and service offerings. This role plays a critical part in fulfilling our service agreements and providing excellent customer support in the field.

Key responsibilities include:

• Schedule and document daily on-site activities using internal systems (FSWO database and work process)
• Perform start-up, maintenance, and removal of carbon adsorption equipment
• Conduct media removal and installation (carbon and other media)
• Train customers on the operation of equipment using the O&M manual and company procedures
• Troubleshoot and perform inspections and repairs on equipment
• Adhere to all safety requirements and site-specific protocols
• Excellent Benefits: Medical, dental, prescription & vision, HSA & retirement savings (401k) – Generous Company Match
• Perks: Incentives/bonus plans, competitive pay, dress for your day, hybrid schedules, paid time off (vacation starting at 3 weeks), tuition reimbursement, wellness programs, fun events, learning & development opportunities.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Construction

Referrals increase your chances of interviewing at Insight Global by 2x

Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

Get notified when a new job is posted.

Sign in to set job alerts for “Field Representative” roles.

Territory Account Manager US (North East)

Senior Sales Account Manager - Medical Device

Clinical Sales Representative - Boston, MA

Plymouth High School Field Representative

Physician Liaison (Healthcare Field Sales Representative)

Boston, MA $114,000.00-$142,900.00 2 weeks ago

Boston, MA $120,000.00-$260,000.00 2 weeks ago

Greater Boston $165,000.00-$180,000.00 6 days ago

Technical Sales Representative (Commercial Laundry)

Key Account Manager - Relocation Assistance Available

Remote Sales Career: Shape Your Future, Define Success

Dealership Account Manager - Framingham, MA

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.