Field Service Technician

ZEISS Group; Boston (KY); On-site; USD 53,000 - 66,000; Full time

Benefits offered by this job

Company vehicle

Travel expenses covered

Gas card provided

Job summary

ZEISS in the Boston area is seeking a Field Service Technician to install, repair, troubleshoot and calibrate advanced measuring instruments at customer sites. After a ~3 month in-field and classroom training, you will travel regionally to service equipment, documenting work and maintaining records.

Candidates should have a high school diploma or technical degree, experience with hand tools and electrical test gear, a valid driver’s license, and the ability to lift up to 75 pounds.

Qualifications

• Minimum high school diploma, GED or equivalent.
• Tech School, associate, or bachelor’s degree in a technical discipline such as Electronics, Industrial Mechanics, and the like.
• Or, Training and experience from a Military Technical School.
• Prior experience working with hand tools and basic electrical test equipment.
• Microsoft operating system knowledge is required.
• Capable of unassisted physical lift of up to 75 pounds.
• Able and willing to work a minimum of 50 hours per work week, including OT.
• Ability to work in an industrial production shop floor environment.
• Valid Driver License required.

Responsibilities

• Engage in a comprehensive ~3 month in-field and classroom training program to ensure you have the skills and tools to be successful.
• Travel to customer sites in your region to install, repair, troubleshoot, service and calibrate the most advanced measuring instruments in the world.
• Work hands-on to learn new skills on high tech CMMs (Coordinate Measuring Machines) utilizing mechanical and electronic aptitude.
• Document service work and maintain accurate service records.
• Work independently while representing the company in a fast-paced and innovative environment.

Skills

Microsoft operating system knowledge

Education

High school diploma / GED

Tech School / Associate / Bachelor in technical discipline

Military Technical School training

Tools

Hand tools

Electrical test equipment

Job description

About ZEISS

ZEISS has been in business for over 180 years. We are a global company with over 46,000 employees, including more than 4,000 in the US and Canada. Our portfolios span Industrial Quality & Research, Medical Technology, Consumer Markets, and Semiconductor Manufacturing Technology. Make a difference—join the team!

Location/Region
Position will work in Billerica, MA and surrounding area.

Here’s What You’ll Do

• Engage in a comprehensive ~3 month in-field and classroom training program to ensure you have the skills and tools to be successful.
• Once trained, travel to customer sites in your region to Install, Repair, Troubleshoot, Service and Calibrate the most advanced measuring instruments in the world.
• Work hands-on to learn new skills on high tech CMMs (Coordinate Measuring Machines) utilizing mechanical and electronic aptitude.
• Document service work and maintain accurate service records.
• Work independently while representing the company in a fast-paced and innovative environment.

Why Field Service Techs Like This Role

• Company Vehicle provided that you can take home.
• Tools, Training, travel expenses and gas card provided.
• Each day is different—travel to a wide variety of customers, locations and challenges; 70-90% travel in your region.
• Supportive company culture that values field service technicians.
• Great place to grow your skills and career with rapid promotion opportunities after training.

What We Are Looking For

• Minimum high school graduate, completed GED or equivalent.
• Or, Tech School, associate, or bachelor’s degree in a technical discipline such as Electronics, Industrial Mechanics, and the like.
• Or, Training and experience from a Military Technical School.
• Prior experience working with hand tools and basic electrical test equipment.
• Microsoft operating system knowledge is required.
• Capable of unassisted physical lift of one article weighing up to 75 pounds.
• Able and willing to work minimum of 50 hours per work week. Regular + OT.
• Ability to work in an industrial production shop floor environment.
• Valid Driver License required.

Nice To Haves

• Previous experience installing and troubleshooting industrial electronics, machines, or computer systems.
• Previous CMM (Coordinate Measuring Machine) installation and troubleshooting experience is preferred but not required.

Compensation and Benefits

• Base pay ranged from $53,000 – $66,000 ($25.48/hr – $31.73/hr).
• OT: Average OT is 10 hours a week and paid out at time and half; travel time is compensated.
• Annual bonus program: eligible for an additional bonus at the end of the year.
• Company vehicle – can use it for personal use as well.

The pay offered for this role may be influenced by factors such as location, scope of role, qualifications, education, experience, and the complexity/specialization of the role.

Benefits

• Medical – eligible on your first day
• Vision
• Dental
• 401k Matching
• Employee Assistance Programs
• Vacation and sick pay

Important Notice: The above is intended to describe the general content of and requirements for this job. It is not to be construed as an exhaustive statement of requirements, duties, or responsibilities. The Company reserves the right to interpret, amend, or otherwise modify, in whole or in part, any job description at any time, at its sole discretion.

Your ZEISS Recruiting Team

Kyle Lota

Equal Employment Opportunity ZEISS provides Equal Employment Opportunity without unlawful regard to an applicant’s race, color, religion, creed, sex, gender, marital status, age, national origin or ancestry, physical or mental disability, medical condition, military or veteran status, citizen status, sexual orientation, pregnancy, genetic predisposition, or any other class or characteristic protected by federal, state, or local law.