Onsite Applications Engineer

Flowserve Corporation; California; In loco; USD 101.000 - 143.000; Tempo pieno

Descrizione del lavoro

Flowserve Corporation is seeking an Application Engineer to support design, installation and operation of pumps and seals at customer sites in the oil and chemical industries, including a repair center in Detroit, MI. You will troubleshoot issues, prepare performance reports, and interact with sales, reliability, and manufacturing teams to drive solutions.

The role requires a BS in Mechanical Engineering (or equivalent), strong customer focus, and the ability to travel locally, with some

Competenze

• BS Mechanical Engineering or equivalent technical degree.
• In-plant operations experience highly desired.
• Knowledge of design, materials, and operations of mechanical seals and rotating equipment.
• Strong customer focus and professional image.
• Team player able to problem-solve with customers and coworkers.
• Good organizational skills and ability to meet deadlines.
• Excellent verbal and written communication skills.
• Computer literate and savvy.
• Local travel using personal vehicle and some overnight travel required.
• Some physical activity required (e.g., walking on large sites, stairs).
• Must meet medical/physical requirements and possess credentials for site access (e.g., TWIC, background check).

Mansioni

• Communicate customer needs to Flowserve and be the primary source of information on design, installation, operation, and maintenance of pumps and seals.
• Act as liaison between customers and Flowserve teams (sales, reliability, customer service, manufacturing).
• Troubleshoot problems at customer sites and at Flowserve Repair Center.
• Prepare reports such as failure analyses and product performance reports.
• Evaluate data to support improvement, replacement, or repair recommendations.
• Present technical explanations tailored to the audience.
• Guide installation and operation per standardized procedures.
• Maintain inventory and data in engineering systems; process changes and corrective actions.
• Provide technical training to customers as needed.

Conoscenze

Customer focus

Team player

Verbal communication

Written communication

Computer literacy

Travel readiness

Physical stamina

Formazione

BS Mechanical Engineering

Descrizione del lavoro

Company Overview: Flowserve is a global manufacturer of pumps, valves, seals, and aftermarket services, delivering comprehensive flow control solutions that support essential industries such as energy, clean water, and pharmaceuticals. If you're looking for a culture built on ingenuity, innovation, and excellence, Flowserve offers the opportunity to put your experience in motion. Whether you're an individual contributor or a people leader, you'll find meaningful opportunities for professional growth, competitive rewards, and a workplace grounded in our core values: People, Safety, Integrity, Ownership and Ingenuity. At Flowserve, we're inspired by what we can achieve together—creating extraordinary flow control solutions that strengthen today's world while building tomorrow.

The Application Engineer sees it all—design, manufacturing, installation and operation of our pumps and seals at our customers’ sites in the oil and chemical industries. In this challenging position the Application Engineer (AE) provides real-time technical support to our customers, and provides recommendations for repairs, upgrades, and replacement equipment. The AE is actively engaged in troubleshooting problems and implementing solutions onsite at nearby customer facilities and at our repair center in Detroit, Michigan.

Roles & Responsibilities:

• Communicate the needs of customers to Flowserve and be the customers’ primary source of information regarding design, application, installation, operation, and maintenance of our centrifugal and liquid ring vacuum pumps, and mechanical seals.
• Act as liaison between customers and Flowserve’s sales engineers, reliability engineers, customer service, and manufacturing.
• Troubleshoot technical problems at our customers’ sites and in-house at our Flowserve Quick Response Repair Center.
• Complete projects requiring both hands-on and mathematical approaches such as failure analysis reports, product performance reports, etc.
• Evaluate reports and data to support recommendations for improvement, replacement, or repair of equipment.
• Present clear verbal and written technical explanations to customers, tailoring content, and style to the audience.
• Implement and administer the mechanical seal standardization and customer specification process.
• Help organize and ensure monthly “Bad Actor” meetings to maintain visibility on equipment performance.
• Provide technical guidance about successful installation and operation of our products, ensuring that standardized installation procedures are followed.
• Maintain data regarding customers’ equipment and parts inventories, responding with appropriate actions regarding inventory reduction and consolidation.
• Maintain data in engineering systems; process engineering change notices; submit corrective action reports; and maintain current, accurate, organized files.
• Help conduct technical training as needed for our customers.

Education & Experience Required:

• BS Mechanical Engineering, or equivalent technical degree required.
• All levels of experience will be considered, including new grads and mid-career. In-plant operations experience highly desired.
• Knowledge of the design, materials, and operational requirements of mechanical seals and rotating equipment, especially centrifugal and liquid ring vacuum pumps, required.
• Must have a strong customer focus and project a positive corporate image.
• Must be a team player, able to problem-solve and work with constructively with customers and co-workers.
• Good organizational skills, able to establish priorities and work to specific deadlines.
• Excellent verbal and written communication skills.
• Computer literate and savvy.
• Local travel using personal vehicle, and some overnight travel required.
• Some physical activity required (e.g., walking large customer sites, and ascending/descending ladders and staircases in multi-story facilities).
• May be required to meet certain medical and physical requirements to perform duties on customer operating facilities.
• Must have and maintain credentials to allow associates to obtain badging access to customer sites including but not limited to Transportation Workers Identification Card (TWIC), background check and drug screen, driver’s license, and safety training requirements.

The pay range for this role is $100,902.87 - 142,517.90 annually.

EOE including Disability/Protected Veterans. Flowserve will also not discriminate against an applicant or employee for inquiring about, discussing or disclosing their pay or, in certain circumstances, the pay of their co-workers. Pay Transparency Nondiscrimination Provision

If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access flowservecareers.com as result of your disability. You can request a reasonable accommodation by sending an email to [e-mail]. In order to quickly respond to your request, please use the words "Accommodation Request" as your subject line of your email. For more information, read the Accessibility Process.