Field Service Technician

Aqua Guard Waterproofing Inc; Alabaster (AL); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Employee discounts

Job summary

Aqua Guard Waterproofing Inc in Alabaster, AL is looking for a Field Service Technician. In this role, you will perform on-site diagnostics, repairs, and maintenance on water mitigation and dehumidification systems, ensuring optimal performance and customer satisfaction.

The ideal candidate must have a driver's license, excellent analytical skills, and a strong customer service orientation. Join us and be part of a supportive environment that encourages personal and professional growth.

Qualifications

• Driver's License required.
• Hands-on experience with welding is a plus.
• Excellent analysis skills to identify issues quickly.

Responsibilities

• Perform on-site diagnostics, repairs, and maintenance.
• Troubleshoot and resolve technical issues efficiently.
• Maintain accurate records of service activities.
• Conduct inspections and preventive maintenance.

Skills

Technical troubleshooting

Customer service orientation

Analytical skills

Welding

Job description

Benefits

• Employee discounts

About the Role

Join Aqua Guard Waterproofing Inc as a Field Service Technician, where you will play a crucial role. Be part of a dynamic team in Alabaster, AL, dedicated to delivering top-notch waterproofing solutions and exceptional customer service.

Responsibilities

• Perform on-site diagnostics, repairs, and maintenance on various water mitigation and dehumidification systems.
• Troubleshoot and resolve technical issues efficiently.
• Maintain accurate records of service activities.
• Conduct thorough inspections and preventive maintenance to ensure optimal performance of equipment.
• Collaborate with sales and operations teams to provide insights on customer needs and enhance service offerings.
• Read and interpret schematics to facilitate effective troubleshooting and repairs.
• Be the go to person between operations and installers.

Requirements

• Driver's Licenses required.
• Hands-on experience with welding is a plus.
• Excellent analysis skills to identify issues quickly and implement effective solutions.
• Strong customer service orientation with the ability to communicate technical information clearly in English.
• A proactive attitude towards learning new technologies and processes within the construction environment.

Join us in this exciting opportunity where your expertise will not only enhance our operations but also contribute significantly to customer satisfaction! We’re dedicated to fostering a supportive environment that encourages growth both personally and professionally.

About Us

Aqua Guard Waterproofing Inc has been a trusted name in the waterproofing industry for over 20 years. Our commitment to quality and customer satisfaction has earned us a loyal client base and a reputation for excellence. Employees appreciate our supportive work environment and opportunities for professional growth.