Field Service Technician

Konica Minolta Business Solutions; Addison (TX); On-site; USD 42,000 - 70,000; Full time

Benefits offered by this job

Car allowance

Paid mileage

Laptop

Phone

Benefits package including medical, 2?

Job summary

Konica Minolta Business Solutions is seeking a Field Service Technician to service and repair office equipment at customer sites, with a $1,500 sign-on bonus. The role emphasizes hands-on diagnostics, hardware installation, and connectivity troubleshooting across a territory.

You will drive to client locations daily, maintain inventory, log service visits, and grow technical skills through hands-on and computer-based training. A+ or N+ certification and IT exposure are a plus.

Qualifications

• 0–2 years of experience servicing or repairing office equipment or machinery.
• High school diploma, GED, or equivalent experience.
• Reliable transportation to drive to customer sites daily.
• A+ or N+ certification and exposure to IT networks is a plus.

Responsibilities

• Perform maintenance and repairs on Konica Minolta products, including diagnostics, break/fix, installation, hardware removal, and connectivity troubleshooting.
• Drive to customer sites within assigned territory, track inventory supplies, and keep customers informed on scheduling.
• Develop professional customer relationships and maintain a high level of customer satisfaction.
• Log service visits and document updates for each client account.
• Collaborate with the Account Management team to resolve customer issues.

Skills

A+ or N+ certification

Exposure to IT networks

Education

High school diploma, GED

Job description

Overview

Are you mechanically inclined and excited about establishing a growth-oriented career? Join Konica Minolta as a Field Service Technician to demonstrate your mechanical aptitude and grow your skills in technologically advanced products and services. You will receive a $1,500 sign‑on bonus.

Responsibilities

• Perform maintenance and repairs on Konica Minolta products, including diagnostics, break/fix, installation, hardware removal, and connectivity troubleshooting.
• Use a variety of tools and gauges to repair and diagnose production machinery.
• Drive to customer sites within assigned territory, track inventory supplies, and keep customers informed on scheduling.
• Develop professional customer relationships and maintain a high level of customer satisfaction.
• Demonstrate progress in technical abilities, troubleshooting techniques and productivity.
• Log service visits and document updates for each client account.
• Collaborate with the Account Management team to resolve customer issues.
• Participate in hands‑on and computer‑based training on current and upcoming technology products & services.
• Gain exposure to IT networks and services with career growth opportunities.
• Enjoy a competitive car allowance program and paid mileage.
• Receive a company‑provided laptop and phone.
• Work in an inclusive and flexible workplace environment that values sharing of new perspectives.
• Access a comprehensive benefits package including paid holidays, vacation, medical/dental, 401k, employee assistance, and tuition reimbursement programs.

Qualifications

• 0–2 years of experience servicing or repairing office equipment or machinery.
• High school diploma, GED, or equivalent experience.
• Reliable transportation to drive to customer sites daily.
• A+ or N+ certification and exposure to IT networks is a plus.

For internal applicants: required Konica Minolta certifications include Outward Associate, Outward Professional, Outward Expert – Office Solutions, KMBS Controller (Emperor), and Classroom. Minimum of high school diploma or GED required. Technical school training preferred. 1–2 years of experience in technical/repair of business equipment. Certified on N+ or equivalent. Additional IT certifications or training are a plus.

Equal Opportunity Employer

Konica Minolta is an equal opportunity and affirmative action employer. We consider all qualified applicants for employment without regard to race, color, religion, creed, national origin, sex, pregnancy, age, sexual orientation, transgender status, gender identity, disability, alienage or citizenship status, marital status or partnership status, genetic information, veteran status or any other characteristic protected under applicable law.