Field/Service Techncian

nisource; Zanesville (OH); On-site; USD 45,000 - 65,000; Full time

Job summary

NiSource is seeking an entry-level Operations Field/Service Technician located near Coshocton/Zanesville, OH. The role progresses to Field/Service Technician 2 after two years with required training and Operator Qualifications (OQs).

The position involves installing, maintaining, and repairing gas distribution facilities, serving residential and commercial customers, and operating related equipment. A valid high school diploma and mechanical aptitude are required.

Qualifications

• High School diploma or equivalent is required.
• Mechanical aptitude and ability to use hand tools for field facilities repairs.
• Basic math, legible records, and clear communication skills required.

Responsibilities

• Install, repair and replace distribution facilities and operate maintenance equipment.
• Serve residential and commercial customers.
• Operate light earth-moving equipment and maintain it (cleaning, greasing).
• Install meters, regulators, and test service lines for leaks.
• Use gauges and instruments to install, service, and adjust gas appliances.
• Respond to gas service inquiries and assist with installations.
• Turn gas on/off for customers and collect delinquent bills when needed.

Skills

Mechanical aptitude

Hand tools usage

Basic math

Team environment

Detail-oriented

Reading gauges/dials

Ability to pass DOT AMPP

Emergency response readiness

Education

High School diploma or equivalent

Tools

Breathing apparatus certification

Job description

Living Requirements

Must live within 25 miles AND 30 minutes of one of the following reporting locations:

• 540 Clow Lane, Coshocton, OH 43812
• 2429 North Linden Avenue, Zanesville, OH 43702

Job Summary

This is the entry level position within the Operations Field/Service Technician job family. This position includes a progression to Field/Service Technician 2 after two years and the completion of necessary training and Operator Qualifications (OQs).

Essential Functions

• Responsible for the installation, repair and replacement of distribution facilities such as main lines and services and for the operation and maintenance of construction equipment.
• Will work to serve the needs of a residential and commercial customer base.
• Operates all light earth-moving equipment, such as backhoe, side boom, tamper, and hydra-crane.
• Duties include maintenance of said equipment (including cleaning, greasing and lubricating) and transportation of equipment and/or materials.
• Installs and removes gas meters, meter settings, and regulators; inspects and tests service and house lines for leaks.
• Uses test instruments as required to install, service, and adjust all gas appliances.
• Investigates gas service inquiries, such as no gas, leaks, gas odor, blowing gas, fires, explosions, and high bills.
• Advises plumbers, contractors, and prospective customers on service and house line installations.
• Will turn gas on/off for customers.
• Collects delinquent bills; reads meters; locates, cleans and repairs curb boxes.
• Uses pressure gauges to test for line leaks and gas detection instruments to locate leaks.

Required Qualifications For Position

• Must have a High School diploma or equivalent
• Must have a mechanical aptitude and be able to use various types of hand tools needed for repair of field facilities.
• Must be able to perform basic math calculations, prepare legible records and understand written and oral communications.
• Must have ability to work effectively in a team environment.
• Must be detail-oriented and able to follow through on assignments with little or no direct supervision.
• Requires skill in reading/interpreting gauges & dials.
• Must be able to be certified to wear self-contained breathing apparatus.
• All positions are subject to applicable DOT (Department of Transportation) Anti-Drug and Alcohol Misuse Prevention Plan (AMPP) regulations.
• All positions must be able to respond to emergency calls and work scheduled and nonscheduled overtime.
• Successful candidates must pass pre-employment Attitude Assessment, Aptitude Testing, Physical Capability Assessment, Drug Screen, MVR (Motor Vehicle Record) screen and Background report.
• Successful candidates must abide by area specific living requirements.
• Must be able to pass applicable service physical capability assessments.
• Job requires working in all weather conditions.
• Knowledge of OSHA (Occupational Safety and Health Act) regulations concerning pipeline safety and underground construction practices.

Preferred Additional Qualifications for Position

• Experience in the plumbing trade with natural gas experience and current OQ (Operator Qualification) plumbing qualifications preferred
• Experience reading/interpreting gauges and dials

As a public utility, NiSource provides essential services to customers 24/7. Emergency needs can arise at various times throughout the year, including during storm season. Employees may be required to support emergency response efforts, which could include working outside normal hours or assisting with tasks outside of typical responsibilities.

Work Authorization

Candidates must be legally authorized to work in the United States and must not require employer sponsorship now or in the future.

Workplace Connection

We value a workplace where everyone feels respected, included, and able to do their best work. We encourage open dialogue, value different perspectives, and work collaboratively with employees, customers, and partners.

We recognize and respect the unique experiences people bring, including different backgrounds, cultures, and viewpoints. We treat others with professionalism and care, and we each play a part in creating a positive work environment.

Veteran Hiring & Inclusion

NiSource is proud to support veterans, transitioning service members, and military spouses. We value the leadership, teamwork, and mission-focused experience the military community brings, and we are committed to providing an inclusive workplace with opportunities for professional growth and development.

Equal Employment Opportunity

NiSource is committed to providing equal employment opportunities in each of its companies to all employees and applicants for employment without regard to race, color, religion, national origin or ancestry, veteran status, disability, gender, age, marital status, sexual orientation, gender identity, sex (including pregnancy, lactation, childbirth or related medical conditions), genetic information, citizenship status, or any protected group status