Field Service Tech/Installer

Bottleless Nation; New Berlin (WI); On-site; USD 34,000 - 39,000; Full time

Benefits offered by this job

Company vehicle

Gas card

Training provided

Team wear and tools

Job summary

Bottleless Nation is seeking a Service Technician / Installer for the Milwaukee area. You will install and service bottleless water coolers and ice machines in client environments, troubleshoot issues, and ensure high-quality service with excellent customer care.

The role requires independent work, strong communication, and the ability to lift up to 100 lbs. A valid driver’s license and plumbing experience are preferred. Company vehicle provided.

Qualifications

• Accredited high school diploma or GED or equivalent.
• Valid driver's license with acceptable driving record.
• Excellent diagnostic, troubleshooting and problem-solving skills.
• Basic computer skills including MS Office and Excel.
• Ability to lift up to 100 lbs and work at heights up to 35 feet.
• Independent work style with ability to ask questions to complete tasks.

Responsibilities

• Greet and interact professionally with business customers.
• Install, explain system functionality and answer customer questions.
• Complete service routes efficiently and document work performed.
• Coordinate with supervisor and team members; communicate progress.
• Complete required paperwork accurately and on time.
• Follow safety procedures and proper use of company equipment.

Skills

Customer service

Problem-solving

Diagnostic skills

Troubleshooting

MS Office

Education

High school diploma or GED

Tools

Excel

MS Office

Job description

Bottleless Nation was named a 2026 TOP Workplace! Thank you to ALL of our Team Members!

Bottleless Nation is a purpose-driven water solutions company dedicated to eliminating plastic waste in workplaces across the U.S. We provide sustainable, bottleless water and ice systems to businesses in a variety of industries, including healthcare, hospitality, and education. By offering environmentally friendly alternatives to single-use plastics, we help organizations reduce costs, improve hydration, and minimize their environmental footprint. Uniquely, we recycle used water filters as part of our commitment to sustainability. Through our Bottleless Nation Charitable Foundation, we support initiatives that reduce plastic waste, promote environmental cleanup, and improve access to clean drinking water in underserved communities.

Bottleless Nation is seeking a Service Technician / Installer for our Milwaukee area market

Bottleless Nation is looking for an experienced individual for our Milwaukee area market. This position is responsible for the installation, troubleshooting, service and repair of bottleless water coolers and ice machines in client business environments. Must be self-directed, detail oriented and possess EXCELLENT customer service skills, because we offer top notch service!

Principal Duties

• Professionally greet and interact with business customers.
• May be required to fish water tubing thru walls and ceilings.
• Complete the assigned installation, explain the functionality of the water and or ice systems and answer any customer questions.
• Complete service routes in an efficient manner.
• Communicate with your supervisor, customer service and other team members.
• Complete necessary paperwork.
• Perform all work in accordance with proper safety procedures and correct use of company equipment.

Requirements

• Accredited high school diploma, business or trade school or GED required.
• Must possess a valid driver’s license and acceptable driving record.
• Excellent diagnostic, troubleshooting and problem-solving skills.
• Computer skills, including using MS Office and Excel.
• Some lift work necessary, up to 35 feet in elevation with a safety harness.
• Able to work independently yet be assertive to ask questions to accomplish job properly.
• Plumbing experience preferred.
• Experience installing and servicing commercial beverage and ice systems highly preferred.
• Must have excellent customer service skills - we treat our customers with the best service around.

Physical Requirements

• Lifting, pushing and pulling up to 100 lbs.
• Ascending and descending ladders.
• Working in small areas.
• Able to use hands and power tools.

Bottleless Nation Offers

• Hourly wage commensurate with experience ($25 to $28/hour)
• Fully paid training
• Company vehicle and gas card
• Company team wear and tools provided
• Comprehensive benefits including medical, dental, vision, company paid life insurance, 401(k) plan with match and much more!

Thank you for considering Bottleless Nation!

Learn more about our mission to reduce plastic, commitment to promote environmental responsibility, and our investment in service here: https://onebn.com/pages/about-us