Field Service Tech: Install, Troubleshoot & Validate

BOMA Cincinnati; Cincinnati (OH); On-site; USD 55,000 - 85,000; Full time

Job summary

BOMA Cincinnati is seeking a Field Service Specialist to install, troubleshoot, and validate equipment at client locations. You will be the frontline resource, performing on-site configurations and ensuring quality through SOPs, safety standards, and comprehensive documentation.

The role requires hands-on experience, strong troubleshooting abilities, and willingness to travel regionally or nationwide, with extended stays near active sites. Prior field service experience is essential.

Qualifications

• 2+ years of hands-on field service, installation, or technical experience.
• Strong mechanical/electrical/technical troubleshooting skills.
• Ability to work independently in dynamic field environments.
• Willingness to travel extensively and operate in variable site conditions.
• Experience following structured SOPs and safety requirements.

Responsibilities

• Perform on-site installation and configuration of equipment and systems.
• Execute troubleshooting and repairs to resolve technical issues in real time.
• Conduct testing and validation to confirm system functionality post-install.
• Follow strict SOP adherence to ensure consistency and quality outcomes.
• Complete service documentation and reporting for each installation.
• Maintain tools, equipment, and on-hand inventory of parts.
• Provide on-site client interaction and basic training on installed systems.
• Identify and elevate field risks, delays, or technical challenges.
• Support continuous install throughput targets across assigned sites.
• Collaborate with FSM and Program teams to optimize execution.
• Continuous movement between project sites (regional or nationwide).
• Extended stays near active job locations (weeks at a time typical).
• Flexibility for: Accelerated schedules tied to client deadlines.

Skills

Field service experience

Troubleshooting

Independent work

Travel willingness

Job description

BOMA Cincinnati is seeking a Field Service Specialist to install, troubleshoot, and validate equipment at client locations. You will be the frontline resource, performing on-site configurations and ensuring quality through SOPs, safety standards, and comprehensive documentation.

The role requires hands-on experience, strong troubleshooting abilities, and willingness to travel regionally or nationwide, with extended stays near active sites. Prior field service experience is essential.