Field Service Specialist: On-Site Install & Troubleshooting

BOMA Cincinnati; Cincinnati (OH); On-site; USD 59,000 - 73,000; Full time

Job summary

CBRE is seeking a Field Service Specialist to lead hands-on installation, troubleshooting, and validation of equipment at client sites. You will be the frontline resource ensuring SOPs, quality benchmarks, and safety standards are met while maintaining high productivity across multiple locations.

The role involves on-site installation, real-time issue resolution, testing, and thorough documentation. Travel is extensive, with weeks at active locations and occasional night/weekend work to meet

Qualifications

• 2+ years of hands-on field service, installation, or technical experience.
• Strong mechanical/electrical/technical troubleshooting skills.
• Ability to work independently in dynamic field environments.
• Willingness to travel extensively and operate in variable site conditions.
• Experience following structured SOPs and safety requirements.

Responsibilities

• Perform on-site installation and configuration of equipment and systems.
• Execute troubleshooting and repairs to resolve technical issues in real time.
• Conduct testing and validation to confirm system functionality post-install.
• Follow strict SOP adherence to ensure consistency and quality outcomes.
• Complete service documentation and reporting for each installation.
• Maintain tools, equipment, and on-hand inventory of parts.
• Provide on-site client interaction and basic training on installed systems.
• Identify and escape field risks, delays, or technical challenges.
• Support continuous install throughput targets across assigned sites.
• Collaborate with FSM and Program teams to optimize execution.
• Continuous movement between project sites (regional or nationwide).
• Extended stays near active job locations (weeks at a time typical).
• Flexibility for: Night/weekend work; Accelerated schedules tied to client deadlines.

Skills

Field service experience

Troubleshooting

Independent work

Travel willingness

SOP compliance

Job description

CBRE is seeking a Field Service Specialist to lead hands-on installation, troubleshooting, and validation of equipment at client sites. You will be the frontline resource ensuring SOPs, quality benchmarks, and safety standards are met while maintaining high productivity across multiple locations.

The role involves on-site installation, real-time issue resolution, testing, and thorough documentation. Travel is extensive, with weeks at active locations and occasional night/weekend work to meet