Field Service Tech I, Switchgear - Ashburn, VA

Vertiv; Ashburn (VA); On-site; USD 45,000 - 60,000; Full time

Job summary

Vertiv is seeking a Field Technician to assist with commissioning, integration, and troubleshooting of electrical switchgear. Candidates will need to foster good relationships with customers and co-workers, maintaining communication with support teams.

Qualifications include a High School Diploma or GED, at least 2 years of relevant experience, and the ability to handle physical demands such as lifting 50 pounds. A valid driver’s license is required, and travel will comprise 50% of the role.

Qualifications

• 2+ years of hands-on electronic experience or field services.
• Must be able to read and interpret electrical line diagrams and blueprints.
• Ability to regularly lift at least 50 pounds.

Responsibilities

• Assist in start-up commissioning, integration, and troubleshooting of electrical switchgear.
• Communicate with National Technical Support on equipment issues.
• Implement Field Change Notices according to published guidelines.

Skills

Mechanical & Electrical aptitude

Standard computer skills including MS Outlook, Word, and Excel

Customer-First Mindset

Education

High School Diploma or GED required

ASMET or equivalent required

Tools

Electrical test equipment

Job description

Job Description

A Field Technician is responsible for assisting in start‑up commissioning, integration, emergency service and troubleshooting of Vertiv electrical switchgear 480VAC/15KVAC, including PDU, ATS, PDC, circuit breakers, protective relays, PLC, meters and other automated devices as well as mechanical repairs and modifications under the direction of senior technicians. The FT is required to establish, promote, and maintain excellent rapport with all customers, co‑workers, sales representatives and others as appropriate. The FT is also required to maintain continuous communication with CRC, Supervisor, and direct manager.

Responsibilities

• Rely on limited experience and judgment to plan and accomplish goals
• Perform a variety of work related tasks
• Capable of working under general supervision but to a large degree independently
• Maintain certifications per Job Progression table

Technical Responsibilities

• Render on site and phone assistance to customers
• Communicate with National Technical Support on equipment issues
• Perform work related tasks according to company guidelines for scheduled maintenance
• Implement Field Change Notices according to published guidelines
• Keep current on Safety Bulletins, Safety Field Change Notices, Field Change Notices, and Service Tips

Qualifications

• High School Diploma or GED required
• ASMET (or equivalent) required
• Valid driver’s license is required
• Mechanical & Electrical aptitude
• 2+ years of hands‑on electronic experience or field services
• Training in electrical theory and technologies
• Familiarity with electrical/electronic test equipment and fundamentals
• Must be able to read and interpret electrical line diagrams and blueprints
• Must have ability to regularly lift at least 50 pounds
• Specific vision abilities required by this job include close vision, distant vision, color vision, peripheral vision, depth perception, and the ability to adjust focus
• Standard computer skills including MS Outlook, Word, and Excel
• Foster a Customer-First Mindset

Preferred Qualifications

• ASEET – preferred

Physical & Environmental Demands

• Medium Lifting (30 Ibs. – 45 Ibs.)
• Heavy Lifting (over 50 Ibs.)
• Frequent Standing
• Frequent kneeling / crawling / stooping
• Frequent bending / twisting
• Frequent climbing (stairs, ladders)
• Frequent driving (car, van, truck)
• Extreme cold (below 32°F)
• Extreme heat (above 100°F)
• Noise Level (Medium / High need to shout to be heard)
• Working around moving machinery (fork‑lifts, tractors)
• Protective Equipment Required (earplugs, gloves, eyewear, respirator, mask, etc.)
• Work outdoors (no effective protection from weather)

Travel Requirement

50% travel required.

Drug & Background Check

Due to the safety sensitive aspect of the role, candidates are required to successfully pass a drug test prior to employment. In addition, candidates will also be required to complete and pass a pre‑employment background check.

Equal Opportunity Employer

Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to [e-mail].