Field Service Tech II, Switchgear - Omaha, NE

Vertiv; Omaha (NE); On-site; USD 45,000 - 65,000; Full time

Job summary

Vertiv is looking for a Field Technician in Omaha, NE. The role involves assisting in the commissioning, troubleshooting, and servicing of electrical switchgear, ensuring customer satisfaction, and maintaining safety protocols. Ideal candidates will have a high school diploma or GED, strong mechanical and electrical aptitude, and at least 2 years of hands-on electronic experience. The position requires a valid driver’s license and the ability to lift at least 50 pounds. Opportunities for career advancement are included.

Qualifications

• High School Diploma or GED required.
• 2+ years of hands-on electronic experience or field services.
• Mechanical & Electrical aptitude necessary.

Responsibilities

• Assist in start-up commissioning, integration, and troubleshooting.
• Perform a variety of work-related tasks under general supervision.
• Keep current on Safety Bulletins and guidelines.

Skills

Mechanical & Electrical aptitude

2+ years of hands-on electronic experience

Standard computer skills including MS Outlook, Word, and Excel

Ability to read and interpret electrical line diagrams

Foster a Customer-First Mindset

Education

High School Diploma or GED

ASMET

ASEET (preferred)

Tools

Electrical/electronic test equipment

Job description

Field Technician

A Field Technician is responsible for assisting in start‑up commissioning, integration, emergency service and troubleshooting of Vertiv electrical switchgear 480VAC/15KVAC, including PDU, ATS, PDC, circuit breakers, protective relays, PLC, meters and other automated devices as well as mechanical repairs and modifications under direction of senior technicians. The FT is required to establish, promote, and maintain excellent rapport with all customers, co‑workers, sales representatives and others as appropriate. The FT is also required to maintain continuous communication with CRC, supervisor, and direct manager.

Responsibilities

• Rely on limited experience and judgment to plan and accomplish goals
• Perform a variety of work‑related tasks
• Capable of working under general supervision but to a large degree independently
• Maintain certifications per Job Progression table

Technical Tasks

• Render on‑site and phone assistance to customers
• Communicate with National Technical Support on equipment issues
• Perform work‑related tasks according to company guidelines for scheduled maintenance
• Implement Field Change Notices according to published guidelines
• Keep current on Safety Bulletins, Safety Field Change Notices, Field Change Notices, and Service Tips

Qualifications

• High School Diploma or GED required
• ASMET
• Valid driver’s license is required
• Mechanical & Electrical aptitude
• 2+ years of hands‑on electronic experience or field services
• Training in electrical theory and technologies
• Familiarity with electrical / electronic test equipment and fundamentals
• Must be able to read and interpret electrical line diagrams and blueprints
• Must have ability to regularly lift at least 50 pounds
• Specific vision abilities required by this job include close vision, distant vision, color vision, peripheral vision, depth perception, and the ability to adjust focus
• Standard computer skills including MS Outlook, Word, and Excel
• Foster a Customer‑First Mindset

Job Progression Requirements

• Minimum of 2 years as a Field Technician Level I
• Product and field knowledge assessment up to date in accordance with job level (refer to job progression chart)
• Meet all aspect of your current job description
• Consistent Performance appraisal ratings of a score equal to the District average

Preferred Qualifications

• ASEET – preferred

Physical & Environmental Demands

• Medium Lifting (30 lbs. – 45 lbs.)
• Heavy Lifting (over 50 lbs.)
• Frequent Standing
• Frequent kneeling / crawling / stooping
• Frequent bending / twisting
• Frequent climbing (stairs, ladders)
• Frequent driving (car, van, truck)
• Extreme cold (below 32°F)
• Extreme heat (above 100°F)
• Noise Level (Medium / High need to shout to be heard)
• Working around moving machinery (fork‑lifts, tractors)
• Protective Equipment Required (earplugs, gloves, eyewear, respirator, mask, etc.)
• Work outdoors (no effective protection from weather)

Time Travel Required

80%

Safety and Vetting

Due to the safety‑sensitive aspect of the role, candidates are required to successfully pass a drug test prior to employment. In addition, you will also be required to complete and pass a pre‑employment background check.

Equal Opportunity Employer

Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status, marital status, sexual orientation, gender identity / expression, genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to [e-mail].

Work Authorization

No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F‑1, H‑1, H‑2, L, B, J, or TN or who need sponsorship for work authorization now or in the future are not eligible for hire.