Field Service Tech I - ATM & Device Maintenance

Crane NXT, Co.; Duluth (MN); Hybrid; USD 34,000 - 37,000; Full time

Benefits offered by this job

Company provided vehicle

Paid time off

Sick time off

Medical, dental, & vision insurance

Flexible spending accounts

Life insurance and disability benefits

401K with Company contribution

Community involvement

Job summary

Crane Payment Innovations (CPI), part of Crane NXT, is seeking a Field Service Technician I to service client sites in the Duluth area. You will install, maintain, and repair electromechanical equipment, traveling daily with some overnight stays, and coordinating with branch staff to ensure customer satisfaction.

We offer competitive wages, a company vehicle, benefits including medical/dental/vision, PTO, and a 401(k) with company contribution.

Qualifications

• 1+ years of working in Technical/Field Service position or similar technical profession
• Impeccable Integrity
• Must be able to gain access to highly secured environments; Occupational licenses may be necessary to obtain depending on territory/accounts
• Strong electromechanical aptitude
• Excellent verbal and written communication skills, including a positive, customer-first attitude
• Personable, approachable and able to work easily with others at all levels
• Strong Attention to details - able to proof and prioritize your own work
• Proficient in iOS, MS Office applications and Windows OS
• Ability to set and track goals independently, initiate and follow through on assignments without coaching, and work proactively as a team player
• Able to commit to and meet project deadlines

Responsibilities

• Service, upgrade and perform preventative maintenance on company electromechanical equipment
• Travel by vehicle, daily, to client sites(90%) with overnight travel as needed (10%)
• Work with branch employees to satisfy client needs
• Address customer service requests within the specified contract response time
• Extended Hours Coverage periods and ‘On-Call’ duty where applicable
• Safeguard and maintain a balanced vehicle stock parts inventory
• Upkeep and cleanliness of company issued vehicle including scheduled service intervals
• Safeguarding of any company issued assets including tablet computer and mobile phone
• All other duties as required

Skills

Electromechanical aptitude

Verbal and written communication

Attention to details

Customer-first attitude

Team player

Goal setting and self-management

Proactive work style

Tools

iOS

MS Office

Windows OS

Job description

Crane Payment Innovations (CPI), part of Crane NXT, is seeking a Field Service Technician I to service client sites in the Duluth area. You will install, maintain, and repair electromechanical equipment, traveling daily with some overnight stays, and coordinating with branch staff to ensure customer satisfaction.

We offer competitive wages, a company vehicle, benefits including medical/dental/vision, PTO, and a 401(k) with company contribution.