Field Service Tech 1

Culligan by Consolidated Water Group, LLC.; West Palm Beach (FL); On-site; USD 25,000 - 41,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(K)

Product Discounts

Paid Time Off

Job summary

Culligan by Consolidated Water Group, LLC. in West Palm Beach, FL, is seeking a Field Service Technician to install, service, and repair Culligan water treatment systems in customers' homes and businesses.

The role emphasizes diagnostics, maintenance, and customer-focused service. You will work Monday through Friday, with a focus on safety, accuracy, and timely completion of tasks, using hand and power tools and water testing procedures.

Qualifications

• High school diploma or GED required.
• Minimum two years of related technical experience; TCEQ certification or plumbing experience a plus.
• Experience with installation, maintenance, and repair of residential systems.
• Must wear safety equipment; ability to lift 50–80 lbs; valid driver's license.

Responsibilities

• Perform diagnostics and trouble-shoot and repair equipment in a timely manner.
• Install, upgrade, remove, and maintain equipment.
• Complete scheduled service orders daily and document tasks accurately.
• Assist with delivery and installation of products/equipment.
• Maintain company vehicles, tools, and equipment.
• Communicate effectively with customers and maintain positive relations.
• Operate company vehicle safely according to DOT laws.
• Identify additional services and present options to customers.
• Install pipe assemblies, fittings, and valves for water treatment equipment.
• Follow safety rules and Culligan policies.
• Complete general warehouse/facility duties as assigned.

Skills

Communication skills

Customer service

Safety awareness

Physical stamina

Education

High school diploma or GED

Tools

Hand tools

Power tools

Water testing equipment

Job description

Responsibilities:

Culligan (Consolidated Water Group) is seeking an individual to provide installation, service, and repair of Culligan products in the field. Our products include water softeners, drinking water systems and solutions for problem water.

Responsibilities:

Culligan (Consolidated Water Group) is seeking an individual to provide installation, service, and repair of Culligan products in the field. Our products include water softeners, drinking water systems and solutions for problem water.

The service technician provides repairs, upgrades, maintenance, and installations for Culligan equipment and products in customers' homes. The technician's goal is to provide the maximum amount of service to clients in order to exceed customer expectations. To be a successful service tech, you should be dependable, organized, and have strong interpersonal and communication skills. Culligan offers competitive wages plus a commission plan and a generous benefits package. Mechanical service experience is helpful, but we will train the right person.

Benefits:

Comprehensive benefits package including:

• Medical
• Dental
• Vision
• 401(K)
• Product Discounts
• Paid Time Off

Work Schedule:

Monday - Friday normal business hours

Specific Job Function:

• Perform all diagnostics and analysis to trouble-shoot and repair equipment in a timely and efficient manner.
• Install, upgrade, remove, and maintain equipment.
• Complete scheduled service orders daily.
• Complete paperwork related to tasks, including collecting payment, in an accurate and timely manner.
• Assist other employees with delivery and installation of products/equipment.
• Maintain company vehicles, tools, and equipment.
• Communicate in a positive manner with customers and maintain positive public relations for the company.
• Safe operation of a Company vehicle in compliance with all state and federal DOT laws.
• Identify additional services that may be required and present all options to the consumer.
• Install pipe assemblies, fittings, and valves for water treatment equipment using hand or power tools.
• Follow all rules and regulations pertaining to safety and Culligan policies.
• Complete general warehouse/facility duties and other responsibilities as assigned.

Job Requirements:

• High school diploma or GED
• Minimum two years of related technical experience. TCEQ certification, or plumbing experience a plus.
• Experience with installation, maintenance, and repair of a residential product, for example, cable/internet, HVAC, plumbing, flooring, windows/doors
• Must wear safety equipment as required, most tasks require some physical exertion.
• Ability to lift/move equipment from 50-80 lbs.
• Kneel/bend for extended periods of time.
• Knowledge of basic vehicle maintenance.
• Maintain a valid driver’s license and ability to drive for extended periods (2-3 hours).
• Navigate throughout local area.
• Ability to perform basic shop repairs (installation, start-up, troubleshooting) and water testing.
• Excellent communication skills, both written and verbal.

Competencies:

To perform the job successfully, an individual should demonstrate the following competencies in this position.

Resourcefulness Customer Focus Team Player

Excellence Integrity

Communication Accountability