Field Service Supervisor III

Voltyx; Richmond (VA); On-site; USD 55,000 - 80,000; Full time

Job summary

Voltyx is looking for a Field Service Supervisor III to manage and oversee a team of technicians responsible for transformer and substation maintenance. The role involves ensuring safety compliance, providing technical support, and coordinating field activities, with opportunities for career development and competitive benefits.

Benefits

Competitive salary

Sign-on bonus

Health insurance

401k

Tuition reimbursement

Per diem allowances

Qualifications

• Able to lift up to 50 lbs and work at heights.
• Valid driver’s license and clean driving record.
• Willingness to travel domestically and internationally.

Responsibilities

• Supervise a team of field service technicians.
• Ensure compliance with safety guidelines.
• Provide technical support and troubleshooting assistance.

Skills

Organizational skills

Communication skills

Education

High School Diploma or equivalent

Job description

Join to apply for the Field Service Supervisor III role at Voltyx

We are seeking a Field Service Supervisor III at Voltyx to oversee and manage a team of field technicians responsible for installing, maintaining, and repairing transformers and substation equipment. This role involves supervising field activities, ensuring safety compliance, coordinating with clients, and providing technical support and guidance.

Key Responsibilities:

1. Supervise and manage a team of field service technicians.
2. Ensure all activities comply with safety guidelines and company policies.
3. Plan, schedule, and coordinate field service work.
4. Provide technical support and troubleshooting assistance.
5. Conduct performance evaluations and mentor technicians.
6. Maintain records of service activities and customer interactions.
7. Collaborate with engineering and sales departments.
8. Stay updated on industry trends and transformer technology.
9. Handle customer complaints and resolve issues efficiently.
10. Prepare reports on service performance and customer satisfaction.

Minimum Requirements:

• High School Diploma or equivalent
• Ability to work outdoors in various weather conditions
• Excellent organizational and communication skills
• Valid driver’s license and clean driving record
• Ability to lift up to 50 lbs and work at heights
• Willingness to travel domestically and internationally
• Flexible working hours, including nights, weekends, and holidays

This position offers a competitive salary, sign-on bonus, comprehensive training, career development opportunities, and benefits including health insurance, 401k, tuition reimbursement, and per diem allowances. Join us to be part of a leading team in electrical substation services.