Field Service Supervisor (Commercial HVAC)

Hillard Electric, Inc; Rockford (IL); On-site; USD 50,000 - 83,000; Full time

Benefits offered by this job

Competitive pay

Year-round work

PTO

Health insurance

401(k) match

Company vehicle

Relocation assistance

Overtime pay

Job summary

Crete United in Davenport, IA is seeking a Field Service Supervisor to lead commercial HVAC technicians and oversee service calls, preventive maintenance, and urgent repairs.

The role requires 5+ years in commercial HVAC with supervisory experience, EPA 608 certification, and strong leadership. Relocation assistance is offered, with a competitive hourly wage up to $60 (DOE) and benefits.

Qualifications

• High school diploma or GED; HVAC training preferred.
• Minimum of 5 years of commercial HVAC experience; supervisory experience preferred.
• Knowledge of rooftop units, chillers, boilers, AHUs, controls.
• EPA Section 608 certification required; Universal preferred.
• Valid driver's license and clean driving record.

Responsibilities

• Supervise and lead field service technicians on commercial HVAC systems.
• Coordinate service calls, technician schedules, PMs, and repairs.
• Oversee troubleshooting, repairs, and maintenance of equipment.
• Ensure safety, quality, and on-time completion per standards.
• Support on-call rotation and customer communication.

Skills

Customer Service

Equipment Install

Troubleshooting

Education

Technical/other training or better

Job description

Field Service Supervisor (Commercial HVAC)

Requisition Number: FIELD006896

• Posted : October 13, 2026
• Full-Time

Locations

Showing 1 location

Description

Why Crete United?
At Crete United, we believe in building lasting relationships—both with our clients and our team. We offer a stable, supportive environment where your skills are valued, your growth is prioritized, and your future is secure.

***This Position would be a relocation to the Davenport, IA area.*** - We are offering up to $10,000 relocation assistance for the right candidate!

Position Overview
• Job Title: Field Service Supervisor
• Location: Davenport, IA
• Schedule: Full-Time | 8-hour shifts | Overtime Available | On-call Rotation
• Pay Range: up to $60 per hour (DOE)

Job Duties & Responsibilities

-Supervise, lead, and support field service technicians working on commercial HVAC systems.

-Coordinate daily service calls, technician schedules, preventive maintenance, emergency repairs, and customer requests.

-Oversee troubleshooting, maintenance, and repairs of commercial HVAC equipment, including rooftop units, chillers, boilers, air handlers, and controls.

-Ensure work is completed safely, efficiently, on schedule, and according to company quality standards.

-Manage preventive maintenance programs for commercial buildings and properties.

-Provide technical support and guidance to technicians diagnosing complex HVAC issues.

-Review service tickets, work orders, repair estimates, and technician reports for accuracy.

-Monitor labor costs, productivity, material usage, and service department performance.

-Communicate with property managers, building engineers, and commercial customers regarding service needs and repairs.

-Coordinate parts, materials, and equipment to complete service work efficiently.

-Ensure compliance with OSHA standards, applicable codes, and company safety policies.

-Train and mentor technicians while maintaining high service quality and customer satisfaction.

-Identify opportunities to improve efficiency, reduce callbacks, and grow service agreements.-

-Assist with after-hours emergency service coordination as needed.

Job Requirements & Qualifications

-High school diploma or GED required; HVAC technical training preferred.

-Minimum of 5 years of commercial HVAC experience; supervisory experience preferred.

-Strong knowledge of commercial HVAC systems, troubleshooting, repairs, and preventive maintenance.

-Experience with rooftop units, chillers, boilers, air handlers, HVAC controls, and building automation systems.

-Ability to read mechanical drawings, wiring diagrams, and equipment specifications.

-Knowledge of safety standards, mechanical codes, and refrigerant handling requirements.

-EPA Section 608 certification required for applicable refrigerant work; Universal certification preferred.

-Valid driver's license and acceptable driving record.

-Strong leadership, communication, organization, and problem-solving skills.

-Ability to manage multiple priorities and maintain positive customer relationships.

-Proficiency with service management software, electronic work orders, and scheduling tools.

-Ability to travel between commercial properties and participate in on-call support as needed.

What We Offer
-Competitive, experience-based pay
-Year-round work and job stability
-Paid time off and holidays
-Health, dental, and vision insurance (for you and your family)
-401(k) with 4% company match
-Short-term and long-term disability coverage
-Company vehicle with fuel card
-Paid training and certification opportunities
-Overtime pay
-Relocation assistance or local commute to Davenport, IA

Check out this video to learn more about Crete United!

Crete United is an equal opportunity employer, considering all applicants for employment regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, sexual orientation, genetic information, or any other characteristic protected by state of federal law. Women and minorities are encouraged to apply.

Qualifications

Skills

Required

Customer Service

Expert

Equipment Install

Expert

Troubleshooting

Expert

Education

Required

Technical/other training or better in Other.

Licenses & Certifications

Required

EPA - Universal (HVAC)

Preferred

NATE

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.