Field Service Supervisor

TELAID INDUSTRIES INC; Dallas (TX); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

401k with employer matching

Medical, Dental, and Vision Insurance

Paid Time Off (PTO)

Job summary

TELAID INDUSTRIES INC in Dallas, Texas is seeking a Field Service Supervisor. This role involves hands-on installations, quality control, and technical support for new store setups.

The ideal candidate should have at least 5 years of experience, project management skills, and the ability to train technicians. The position offers comprehensive benefits including a 401k, medical, dental, and various insurance plans.

Qualifications

• Hands-on experience across multiple low-voltage disciplines required.
• Minimum of 5 years of hands-on field experience.
• Proven experience directing large-scale jobs and managing projects.

Responsibilities

• Conduct field quality control inspections and audits.
• Train technicians and subcontractors on-site.
• Provide project management oversight for installations.

Skills

Hands-on experience across multiple low-voltage disciplines

Knowledge of industry standards and multiple types of industry products and certifications

Understanding of large systems design

Proficiency in project management processes and tools

Ability to read and interpret SOWs, BOMs, and technical drawings

Strong business writing skills

5 years of hands-on field experience

Directing large-scale jobs and managing projects

Valid driver’s license

Education

High School Diploma or equivalent

Job description

Role Overview

Role OverviewThe Field Service Supervisor will work in a fast-paced environment providing a range of installations, training, quality control, and technical support for new store construction, store upgrades, rollouts, and break-fix service in support of multiple clients across Telaid’s full client list.

What You Will Do

Conduct field quality control inspections, audits, and surveys, train technicians and subcontractors, conduct on-site field surveys, provide project management oversight, perform installation and service work, and serve as the technical liaison and point of escalation for clients.

Why It Might Be a Fit

This role requires a self-starter with strong initiative and problem-solving skills, excellent customer communication and rapport-building skills, and strong organizational skills with the ability to multitask, prioritize, and plan ahead.

Requirements

• Hands‑on experience across multiple low‑voltage disciplines
• Knowledge of industry standards and multiple types of industry products and certifications
• Understanding of large systems design, layouts, and install development techniques
• Proficiency in project management processes and tools
• Ability to read and interpret SOWs, BOMs, project documentation, and technical drawings
• Strong business writing skills for client‑facing and internal communication
• High School Diploma or equivalent
• Minimum of 5 years of hands‑on field experience
• Proven experience directing large‑scale jobs, managing projects, and coordinating field engineering activities
• Valid driver’s license

Benefits

• 401k with employer matching and Profit Sharing
• Medical, Dental, Vision, Life and Disability Insurance Benefits
• Employee Assistance Program (EAP)
• Paid Time Off (PTO)
• Critical Illness and Accident Insurance
• Pet Insurance
• Bark – Parental controls to ensure online safety for kids
• Norton LifeLock Identity Protection
• Employee Discount Program