Field Service/Start-Up Engineer

Radiant Systems Inc; Boise (ID); On-site; USD 52,000 - 86,000; Full time

Job summary

Radiant Systems Inc is seeking a field service technician to perform on-site service and repair of semiconductor processing equipment. This role requires an Associates or Bachelors in Engineering or Electronics, and strong mechanical aptitude, with travel for training.

The position is a 12+ month assignment with a day shift, periodic domestic travel (about 6 weeks in year 1) and potential international training.

Qualifications

• Associates or Bachelors in Science, Engineering preferred.
• Must have mechanical aptitude.
• Industrial experience desired.

Responsibilities

• Performs on-site service and repair of semiconductor processing equipment.
• Troubleshoots equipment problems; Maintains records and reports as required.
• Coordinates activities with peers, supervisor(s) and customers to minimize equipment downtime and interruptions.
• Orders and installs parts.
• Responds to emergency service calls as required.
• Instructs customer operating technicians on system operation and maintenance.
• Perform upgrades and modifications to equipment as needed.
• Remain current on equipment/tools through appropriate training, manuals, factory periodicals, and other relevant materials.
• Incumbents are responsible for the upkeep, maintenance and security of company property including vehicles, tools, etc.
• Employees must also maintain standards of conduct acceptable to both TEA and customers to maintain credentials for being on customer site(s)

Skills

Mechanical aptitude

Customer interface

Education

Associates degree in electronics/engineering

Bachelor's degree in engineering/technology

Job description

Duration: 12 + Months

Position Summary:

Qualifications:

Interview process: 2 step, phone screen then interview with field team.

Shift Type: Day

Description:

• Highly desires degree, Associates or Bachelors in Science, Engineering
• Must have mechanical aptitude
• Desires industrial experience
• Travel Domestic for training (about 6weeks total in 1st year); may travel to Japan for tool training
• Shift 1 during training, than compressed days

Responsibilities

• Performs on-site service and repair of semiconductor processing equipment
• Troubleshoots equipment problems ? Maintains records and reports as required
• Coordinates activities with peers, supervisor(s) and customers to minimize equipment downtime and interruptions
• Orders and installs parts
• Responds to emergency service calls as required
• Instructs customer operating technicians on system operation and maintenance
• Perform upgrades and modifications to equipment as needed
• Remain current on equipment/tools through appropriate training, manuals, factory periodicals, and other relevant materials
• Incumbents are responsible for the upkeep, maintenance and security of company property including vehicles, tools, etc.
• Employees must also maintain standards of conduct acceptable to both TEA and customers to maintain credentials for being on customer site(s)

Qualifications:

• Associates degree in electronics, engineering, or other applicable field of study; Bachelors Degree in Engineering or Technology preferred
• 0+ year previous experience in maintenance, repair, and troubleshooting of semiconductor capital equipment
• Excellent customer interface skills is required