Field Service Specialist (Bristol, PA) #RMT

PALFINGER; Jackson (MS); On-site; USD 39,000 - 44,000; Full time

Benefits offered by this job

401(k) match

Medical/dental/vision

PTO & holidays

Wellness program

Career growth

Job summary

PALFINGER is seeking a Field Service Specialist to service and repair equipment at customer sites across the US. This field-based role requires extensive travel and hands-on mechanical work with bucket trucks.

The ideal candidate has 2–3 years of mechanical experience, is proficient with Windows applications and CRM systems, and can work independently while communicating effectively with regional managers. English proficiency is required.

Qualifications

• High School or GED is the minimum education.
• 2–3 years mechanical experience or training with bucket trucks.
• Ability to travel up to 80% across the eastern seaboard, Monday through Friday.
• Must speak, read, and write English.

Responsibilities

• Travel to job sites and perform field service repairs, updates and troubleshooting for mobile bucket trucks using independent judgment.
• Perform maintenance as assigned by regional manager and as scheduled.
• Schedule work and move onto the next task without supervision.
• Communicate mechanical issues and needed repairs to regional managers.
• Maintain daily service documentation including estimates, work orders, parts, labor, and inventory records.

Skills

Mechanical experience

80% travel

CRM knowledge

Windows Office

Independent worker

English proficiency

Education

High school diploma or GED

Tools

CRM system

Job description

For more than 90 years, PALFINGER has set benchmarks with innovative crane and lifting solutions worldwide. As a leading technology and mechanical engineering company, we transform customer needs into seamlessly integrated solutions while providing opportunities for our people to grow, collaborate, and push beyond limits. We foster an environment where we reach up, reach out, and reach beyond. Become part of our team and let’s lift each other to create what’s next.

The Field Service Specialist's primary role is to service and repair Palfinger customer’s equipment at customer’s or related location. This position will be field based and travel across the US.

Your Responsibilities

• Travel to Job sites and perform field service repairs, updates and troubleshooting for mobile bucket trucks while using high degree of independent judgment.
• Perform maintenance as assigned per regional manager and as schedule.
• Schedule work and move onto the next task without supervision.
• Communicate on mechanical issues and needed repairs their regional managers.
• Responsible for daily service documentation that consists of estimates, work order authorization, ordering and recording parts, labor, and inventory documentation.

Your Qualifications

• High School or GED expected minimum.
• 2–3-years mechanical experience or training with emphasis in the area of bucket trucks preferred.
• Ability to travel up to 80% throughout the eastern seaboard Monday through Friday.
• Strong computer skills with knowledge of Windows applications, including Word, Excel, PowerPoint, CRM system.
• Proven ability to work independently, to take initiative and be resourceful.
• Must speak, read, and write English.

What We Offer

• Competitive compensation: $28.00 - $32.00 per hour (depending on experience)
• 401(k) with Company match.
• Medical, dental, vision, life, accidental death and dismemberment insurance, and short- and long-term disability (depending upon state). Wellness program offered.
• Paid Company holidays and paid Personal Time Off (PTO).
• Opportunity for continuous learning and career growth.

This job posting describes the general nature of work performed by employees within this classification. The information on this posting is not designed to contain a comprehensive list of all responsibilities required of employees assigned to this job. Other duties may be assigned.

PALFINGER is not utilizing any external recruiting agencies for this opportunity.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.

Equal Opportunity Employer/Vet/Disabled