Field Service Sales Representative

Mettler-Toledo International, Inc; Wilmington (DE); On-site; USD 60,000 - 100,000; Full time

Job summary

METTLER TOLEDO is seeking a Field Service Sales Representative for the Mid-Atlantic Region to drive growth by promoting maintenance agreements and expanding service accounts. You will travel to customer sites, develop relationships, and close comprehensive maintenance agreements while coordinating with sales teams to meet revenue goals.

Responsibilities include proposal preparation, pricing administration, and maintaining up-to-date knowledge of relevant regulations.

Qualifications

• Bachelor’s degree preferred; or 2–3 years sales experience or equivalent.
• Formal training in selling techniques and account management a plus.
• Strong customer service, analytical, and reasoning skills.

Responsibilities

• Travel regularly to customer sites and regional meetings to support sales activities.
• Prospect, develop relationships, and close maintenance agreements with customers.
• Promote and sell a full range of service products including maintenance agreements and calibration services.
• Collaborate with Lab and Industrial teams to align sales efforts and present MT as a differentiated provider.
• Manage customer accounts including proposals, pricing, and service-scope coordination with sales.
• Maintain knowledge of FDA, USP, ISO and related regulations; use SAP CRM effectively.
• Lead qualification and nurture activities within territory targeting potential and existing customers.
• Analyze and prioritize activities to focus on the highest-potential opportunities.
• Perform other duties as needed.

Skills

Sales experience

Account management

Customer service

Negotiation

Relationship building

Education

Bachelor's degree in business or related field

2-3 years sales experience

Tools

SAP CRM

ERP systems

Microsoft Office

Job description

METTLER TOLEDO is a global leader in precision instruments and services. We are renowned for innovation and quality across laboratory, process analytics, industrial, product inspection, and retailing applications. Our sales and service network is one of the most extensive in the industry. Our products are sold in more than 140 countries, and we have a direct presence in approximately 40 countries. For more information, please visit www.mt.com.

Our Opening and Your Responsibilities

METTLER TOLEDO is seeking a Field Service Sales Representative for the Mid-Atlantic Region to drive growth by promoting maintenance agreements and expanding service accounts. You as a Field Sales Rep will target new and existing customers, collaborate with sales teams, and manage account activities to meet revenue goals. What You'll Do:

• Travel regularly to customer sites and regional meetings to support sales activities and business growth.
• Prospect, develop relationships, and close comprehensive maintenance agreements with both existing and new customers.
• Promote and sell a complete range of value-added service products, including maintenance agreements and calibration services.
• Collaborate with Lab and Industrial Business Area teams to align sales efforts and present MT as a differentiated service provider.
• Manage customer accounts effectively, including proposal preparation, pricing administration, and coordination of service scope with sales representatives.
• Maintain up-to-date knowledge of relevant regulations (FDA, USP, ISO, etc.) and internal processes such as SAP CRM for effective sales and service operations
• Manage qualification and nurture activities, in their territory, that specifically includes contacting potential and existing customers
• Analyze and prioritize activities to focus on the highest potential opportunities for success.
• Other duties may be assigned as needed.

What You Need to Succeed

• Bachelor’s degree (BA) in business, marketing, finance, or closely related discipline is preferred; or a minimum of two to three years sales experience and/or training; or equivalent combination of education and experience
• Formal training in selling techniques and account management
• Strong customer service, analytical, and reasoning skills
• SAP knowledge/experience preferred, but some experience with ERP and/or CRM systems needed
• Proficient Microsoft Office skills including Excel, Word, Outlook and PowerPoint
• Must be a self-starter who will identify problems and initiate corrective actions without specific direction from management

Our Offer to You

• Medical, dental and vision care coverage and a 401(k) savings plan with company matching – all starting on date of hire
• Tuition reimbursement, employee wellness programs, plus other perks and discounts
• Parental and caregiver leave policies
• All the usual benefits such as paid time off, flexible spending, short-and long-term disability, basic life insurance, business travel insurance, Employee Assistance Program, and domestic partner benefits
• Global market strength and worldwide leadership in weighing
• A brand name that is identified worldwide with precision, quality, and innovation
• Thousands of patents, design and innovation awards
• A commitment to extraordinary service on our state-of-the-art equipment

Equal Opportunity Employment

We are an equal opportunity employer and value diversity at our company. We give consideration for employment without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected classification. You can find more details in our Equal Employment Opportunity Policy. If you’d like more information about your EEO rights as an applicant under the law, please click here.