Field Service Representative, North DFW/Oklahoma

McKesson; United States; On-site; USD 67,000 - 79,000; Full time

Benefits offered by this job

Vehicle program

Comprehensive benefits

Job summary

McKesson is seeking a dedicated Field Service Representative to support Post Acute Care customers across North Dallas-Fort Worth and Oklahoma. This in-person, field-based role emphasizes building trusted relationships with local business owners and healthcare providers to navigate McKesson products and drive adoption.

The position targets early-career sales professionals eager to grow in a healthcare services environment.

Qualifications

• 2–5 years of relevant experience in field sales or customer-facing roles.
• Ability to travel to customer locations regularly within North Dallas-Fort Worth area and Oklahoma.
• Strong relationship-building and consultative selling skills.

Responsibilities

• Conduct scheduled customer visits to PAC locations across North Dallas-Fort Worth and Oklahoma.
• Build trusted relationships with owners, operators, and key decision-makers.
• Reinforce McKesson's value proposition and ensure customers maximize benefits of partnership.
• Support new customer onboarding through training and ongoing account support during implementation.
• Educate customers on product offerings, formulary updates, and product conversions.
• Support utilization management and formulary compliance for customers on PPD pricing models.
• Identify customer concerns and growth opportunities, partnering with internal teams to deliver solutions.

Skills

Field sales

Customer relationship management

Healthcare familiarity

Communication skills

Job description

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you.

Build Relationships That Make a Difference

Please Note: We are specifically seeking candidates who reside in the Dallas-Fort Worth (DFW) metropolitan area or within close commuting distance of the territory. This is a field-based position requiring regular in-person customer visits primarily within North DFW. Relocation is not provided for this role.

Are you an early-career sales or customer-facing professional looking to grow your career while making a meaningful impact in healthcare? McKesson is seeking a Field Service Representative to support Post Acute Care customers across North Dallas-Fort Worth and Oklahoma. In this role, you'll partner with local business owners and healthcare providers, helping them navigate products, improve operational efficiencies, and maximize the value of their partnership with McKesson. Success in this position comes from building trusted relationships, providing exceptional customer support, and serving as a reliable resource for customers. We are looking for someone who is approachable, dependable, curious, and eager to learn. If you enjoy connecting with people, solving problems, and developing your sales and relationship management skills, this is an excellent opportunity to grow your career with an industry leader.

Current Need

We are seeking a dedicated and relationship-focused Field Service Representative (FSR) to support Post Acute Care customers throughout North Dallas-Fort Worth (DFW) and Oklahoma.

Candidates must reside in the DFW metro area or in close proximity to the territory to effectively support customer locations.

This field-based role is responsible for strengthening customer relationships, supporting onboarding and product utilization initiatives, identifying sales opportunities, and reinforcing the value of McKesson's products and services within customer locations. The ideal candidate will excel at building trust with customers, providing consultative support, and developing long-term business relationships.

Position Description

The Field Service Representative (FSR) serves as a trusted partner to Tier 1 and Tier 2 customer locations, conducting regular in-person customer visits and supporting key business initiatives. This role works closely with customer decision-makers including Administrators, Owners, Executive Directors, Directors of Nursing, and Business Office Managers to strengthen customer engagement, promote adoption of McKesson solutions, support new customer onboarding, and identify opportunities to grow business within existing accounts.

The FSR collaborates with Sales Managers and National Account Managers to drive customer satisfaction, improve formulary compliance, support product conversions, and capitalize on incremental sales opportunities.

Compensation and Career Growth

This role is designed for professionals in the earlier stages of their sales, customer relationship, or healthcare services career who are looking to develop their skills in a field-based environment. We are seeking candidates with approximately 2-5 years of relevant experience who are eager to build customer relationships, learn the healthcare industry, and grow their careers with McKesson.

• Base salary of $67,000 annually
• Target sales incentive opportunity of $12,000 annually , paid on a quarterly basis
• Participation in McKesson's vehicle program, including either a monthly automobile allowance of $668 or a company-provided vehicle with fuel card
• Comprehensive benefits package and opportunities for career advancement within McKesson

Key Responsibilities

• Conduct scheduled customer visits to assigned PAC customer locations throughout the territory.
• Build trusted relationships with customer owners, operators, and key decision-makers.
• Reinforce McKesson's value proposition and ensure customers are maximizing the benefits of their partnership.
• Support new customer onboarding through training, presentations, and ongoing account support during implementation.
• Educate customers on product offerings, formulary updates, and product conversion initiatives.
• Support utilization management and formulary compliance efforts for customers operating under PPD pricing models.
• Identify customer concerns, service gaps, and growth opportunities, partnering with internal stakeholders to deliver solutions.
• Promote and sell ap