Field Service Representative II -Indianapolis, IN

Solventum Corporation; Indianapolis (IN); On-site; USD 50,000 - 63,000; Full time

Job summary

An innovative company is seeking a dedicated Field Service Representative II to enhance healthcare delivery through superior customer service. This role involves maintaining and delivering cutting-edge medical devices, ensuring inventory control, and fostering strong relationships with clients. You will have the chance to work closely with diverse teams, support healthcare professionals, and make a meaningful impact on patient care. If you thrive in dynamic environments and are passionate about healthcare, this position offers a unique opportunity to contribute to a transformative mission in the industry.

Qualifications

• 3+ years of customer-facing experience in various environments.
• Valid Driver’s License and ability to meet physical requirements.

Responsibilities

• Provide superior customer service to patients and hospital staff.
• Maintain inventory and prepare medical equipment for delivery.

Skills

Customer Service

Inventory Control

Cleaning and Disinfecting Equipment

Driving

Education

High School Diploma/GED

Associate Degree

Job description

Field Service Representative II - Indianapolis, IN

Join to apply for the Field Service Representative II - Indianapolis, IN role at Solventum.

Base pay range

$50,771.00/yr - $62,054.00/yr

Job Description

Field Service Representative II Indianapolis, IN

At Solventum, we enable better, smarter, safer healthcare to improve lives. As a new company with a long legacy of creating breakthrough solutions for our customers’ toughest challenges, we pioneer game-changing innovations at the intersection of health, material and data science that change patients' lives for the better while enabling healthcare professionals to perform at their best.

This position is directly responsible for serving the needs of our healthcare clients, inclusive of the delivery, pickup and maintenance of cutting-edge medical device equipment. The Field Service Representative will interface with customers daily and is responsible for building, cultivating and maintaining superior customer relationships.

Further responsibilities include performing and assisting in maintaining inventory of products, parts, disposables, and supplies. Additional responsibilities include the cleaning, processing and quality control of medical device equipment, general housekeeping of facility and loading and unloading of equipment in company vehicles.

As a Field Service Representative II, You Will Have The Opportunity To Tap Into Your Curiosity And Collaborate With Some Of The Most Innovative And Diverse People Around The World. Here, You Will Make An Impact By:

• Supporting customers to include patients and hospital staff on a regular basis providing superior customer service with customer centric solutions.
• Preparing medical device equipment (cleaning and disinfecting), disposables, and documentation processing for delivery.
• Tracking inventory control on assets, parts, disposables, and supplies. Locate missing and misplaced equipment as needed.
• Loading and unloading medical equipment from company vehicles.
• Attending training and other scheduled business functions which will require commercial air travel.
• Filling in for Field Service Lead as applicable to ensure business continuity and local team daily guidance.

Company Vehicle

This position requires driving a company vehicle, which will require pre-employment and ongoing review of motor vehicle history for candidates who are offered and hired for this position.

Your Skills And Expertise

To set you up for success in this role from day one, Solventum requires (at a minimum) the following qualifications:

• High School Diploma/GED or higher.
• Three (3) years customer facing experience in a private, public, government, or military environment.
• Current, valid Driver’s License.

Additional qualifications that could help you succeed even further in this role include:

• Associate degree or higher.
• Ability to work non-traditional work schedule, which may include extended hours including evenings, weekends, and participate in on-call duties.
• Ability to meet physical requirements of the position through fitness testing as required in the Job Safety Analysis (JSA).

Additional Requirements

In this role, you may be required to enter healthcare or other third-party facilities. Those facilities may, in turn, require you to possess certain licenses, vaccinations, and/or other credentials or qualifications for regulatory, safety, or other business reasons.

Work location: On-site (Indianapolis, Indiana)

Travel: May include up to 25% domestic

Relocation Assistance: Relocation is not authorized.

Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).

Supporting Your Well-being

Solventum offers many programs to help you live your best life – both physically and financially. To ensure competitive pay and benefits, Solventum regularly benchmarks with other companies that are comparable in size and scope.

Solventum is an equal opportunity employer. Solventum will not discriminate against any applicant for employment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status.

Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.