Field Service Representative II

First Division Consulting; Charleston (SC); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

STD

LTD

401(k) with company match

Paid time off

Job summary

First Division Consulting is seeking a Field Service Representative II to diagnose, repair, and service USMC systems in Charleston, SC. The role supports MARCORSYSCOM with installation and training for Marines and MEUs.

Requires DoD Secret clearance, a bachelor's degree or military experience, and ability to travel up to 20% (OCONUS). CMPro and MS Office proficiency preferred; U.S. passport may be required.

Qualifications

• Active DoD Secret clearance required or able to obtain.
• Degree plus 2 years of related experience or prior military service with relevant experience.
• Strong understanding of electronics and EW basics.
• Proficient in diagnosing and replacing faulty components.
• Effective verbal and written communication; reporting skills.
• Experience with CMPro and Microsoft Office; Adobe helpful.
• Eligible for U.S. passport.

Responsibilities

• Provide technical support to USMC system end users.
• Help repair and maintain current and future USMC systems.
• Inspect, issue, recover, repair and track USMC components.
• Assist with repair, maintenance, and installation of USMC system variants.
• Install equipment on USMC vehicle platforms per manuals.
• Record logistics and work orders in CMPro.
• Train Marines on maintenance and operation of systems.
• Travel ~20% including OCONUS.

Skills

DoD Secret clearance

Electronics basics

EW principles

System diagnostic analysis

Technical communication

Microsoft Office

Adobe

CMPro

U.S. passport

Travel readiness

Education

Bachelor's degree or military experience

Tools

CMPro

Microsoft Office

Adobe

Job description

Come Join Our Team! First Division Consulting (FirstDiv) provides program management, acquisition, logistics, field service representative, explosive ordnance disposal, and personnel support services to Department of Defense and Federal Government Agencies. We are a Small Business Administration certified Service-Disabled Veteran-Owned Small Business and a Small Disadvantaged Business. If you are looking for a company who has an overall rating on Glassdoor of 4.8 and who puts their people first, then continue to read below and join the FirstDiv team!

In support of Marine Corps Systems Command (MARCORSYSCOM), the FSR II shall diagnose, troubleshoot, repair, and perform routine preventive maintenance and logistical management activities on all designated USMC systems and components. In addition, the FSR will assist with onsite installation of systems and training Marines assigned to Marine Expeditionary Units (MEUs), Explosive Ordnance Disposal (EOD) units, and other Marine Corps units / activities.

Location

Charleston, SC

Responsibilities

• Offer technical support to USMC systems end users.
• Support repairs and maintenance on current and future USMC systems.
• Inspect, issue, recover, repair and account for individual components of USMC systems in accordance with client references.
• Assist with the repair, maintenance, and installation of all USMC system variants.
• With the aid of technical manuals, install designated equipment onto various USMC vehicle platforms.
• Utilize CMPro (inventory management system) for recording all logistics and work order activities.
• Train Marine units /users on maintenance and operation of systems.
• Travel required ~20% (to include OCONUS)

• Must have an active DoD Secret clearance.
• Bachelor's degree + 2 years experience - OR - prior military with relevant experience.
• Understanding of electronics and basic EW principles.
• Proficiency in system diagnostic analysis to determine and replace defective system components.
• Strong communication skills (verbal and written) for operational feedback and reporting.
• Experience utilizing Microsoft Office Suite and Adobe.
• Experience utilizing CMPro (preferred but not required).
• Must possess or be able to obtain a U.S. passport.
• Detail oriented, organized, and ability to multi-task.

Physical Requirements

• While performing the duties of this job, the employee may be regularly required to stand, sit, talk, hear, reach, stoop, kneel, and use hands and fingers to operate a computer, telephone, and keyboard.
• Specific vision abilities required by this job include close vision requirements due to computer work.
• Light to moderate lifting may be required.
• Regular, predictable attendance is required; including quarter-driven hours as business demands dictate.

Work Environment

The work environment characteristics described here are representative of those a teammate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Moderate noise (i.e., business office with computers, phone, and printers, light traffic).
• Ability to work in a confined area.
• Ability to sit at a computer terminal for an extended period.

Medical, dental, vision, life insurance, STD, LTD, holidays, PTO and 401(k) plan with company match.

First Division Consulting is an Equal Opportunity Employer. All employment decisions are based on merit, qualifications, skills, and abilities. Allfullyqualified applicants will receiveequalconsideration for employment in accordance withallapplicable federal, state,and/or local lawsprohibiting discrimination by protected classes.