Field Service Representative II

First Division Consulting, Inc; Charleston (SC); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical insurance

401(k) with company match

Paid time off

Job summary

First Division Consulting, Inc. seeks a Field Service Representative II to diagnose, troubleshoot, repair, and perform routine maintenance on USMC systems in Charleston, SC. The role entails on-site installation, training Marines, and supporting logistics for MEUs and EOD units.

The ideal candidate has a DoD Secret clearance, a Bachelor's degree with 2+ years of relevant experience or equivalent military background, and strong communication skills. Travel ~20% (OCONUS) may be required.

Qualifications

• Bachelor's degree required or equivalent experience.
• Active DoD Secret clearance required.
• Experience with electronics and EW principles desirable.
• Strong communication and reporting skills.

Responsibilities

• Offer technical support to USMC systems end users.
• Support repairs and maintenance on USMC systems.
• Inspect, issue, recover and account for system components.
• Assist with repair, maintenance and installation of USMC system variants.
• Install equipment on USMC vehicle platforms with manuals guidance.
• Use CMPro to record logistics and work orders.
• Train Marine units on maintenance and operation of systems.

Skills

Communication skills

Electronics basics

System diagnostics

Detail oriented

Education

Bachelor's degree

Tools

Microsoft Office

Adobe

CMPro

Job description

Come Join Our Team! First Division Consulting (FirstDiv) provides program management, acquisition, logistics, field service representative, explosive ordnance disposal, and personnel support services to Department of Defense and Federal Government Agencies. We are a Small Business Administration certified Service-Disabled Veteran-Owned Small Business and a Small Disadvantaged Business. If you are looking for a company who has an overall rating on Glassdoor of 4.8 and who puts their people first, then continue to read below and join the FirstDiv team!

In support of Marine Corps Systems Command (MARCORSYSCOM), the FSR II shall diagnose, troubleshoot, repair, and perform routine preventive maintenance and logistical management activities on all designated USMC systems and components. In addition, the FSR will assist with onsite installation of systems and training Marines assigned to Marine Expeditionary Units (MEUs), Explosive Ordnance Disposal (EOD) units, and other Marine Corps units / activities.

Location

Charleston, SC

Responsibilities

• Offer technical support to USMC systems end users
• Support repairs and maintenance on current and future USMC systems
• Inspect, issue, recover, repair and account for individual components of USMC systems in accordance with client references.
• Assist with the repair, maintenance, and installation of all USMC system variants
• With the aid of technical manuals, install designated equipment onto various USMC vehicle platforms
• Utilize CMPro (inventory management system) for recording all logistics and work order activities
• Train Marine units /users on maintenance and operation of systems
• Travel required :20% (to include OCONUS)

Requirements

• Must have an active DoD Secret clearance
• Bachelor's degree + 2 years experience - OR - prior military with relevant experience
• Understanding of electronics and basic EW principles
• Proficiency in system diagnostic analysis to determine and replace defective system components
• Strong communication skills (verbal and written) for operational feedback and reporting
• Experience utilizing Microsoft Office Suite and Adobe
• Experience utilizing CMPro (preferred but not required)
• Must possess or be able to obtain a U.S. passport
• Detail oriented, organized, and ability to multi-task

Physical Requirements

• While performing the duties of this job, the employee may be regularly required to stand, sit, talk, hear, reach, stoop, kneel, and use hands and fingers to operate a computer, telephone, and keyboard
• Specific vision abilities required by this job include close vision requirements due to computer work
• Light to moderate lifting may be required
• Regular, predictable attendance is required; including quarter-driven hours as business demands dictate

Work Environment

The work environment characteristics described here are representative of those a teammate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Moderate noise (i.e., business office with computers, phone, and printers, light traffic)
• Ability to work in a confined area.
• Ability to sit at a computer terminal for an extended period

Benefits

• Medical, dental, vision, life insurance, STD, LTD, holidays, PTO and 401(k) plan with company match.

First Division Consulting is an Equal Opportunity Employer. All employment decisions are based on merit, qualifications, skills, and abilities. All fully qualified applicants will receive equal consideration for employment in accordance with all applicable federal, state, and/or local laws prohibiting discrimination by protected classes.