Field Service Representative I - Boston

Calgon Carbon Corporation; Pittsburgh (Allegheny County); Remote; USD 43,000 - 54,000; Full time

Job summary

Calgon Carbon Corporation is hiring a Field Service Representative I, focusing on the on-site delivery of services related to their activated carbon products. This entry-level position offers generous benefits, competitive pay, and opportunities for career development while ensuring customer satisfaction through equipment maintenance and training.

Benefits

Medical, dental, prescription & vision

Retirement savings (401k) with generous company match

Tuition reimbursement

Wellness programs

Paid time off starting at 3 weeks

Qualifications

• 2-3 years of experience in the carbon treatment industry or a related field required.
• Valid driver's license required; Class A CDL preferred.
• Confined Space, HAZWOPER 40-Hour Certification, and TWIC required within 3 months of hire.

Responsibilities

• Schedule and document daily on-site activities using internal systems.
• Perform start-up, maintenance, and removal of carbon adsorption equipment.
• Train customers on the operation of equipment using the O&M manual.

Skills

Customer Support

Troubleshooting

Safety Protocols

Documentation

Education

High school diploma or GED

Job description

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Calgon Carbon | A Kuraray Company is growing—and so can your career. Be part of a global leader in environmental solutions, where your work directly impacts the quality of air and water around the world.

Position: Field Service Representative I
Location: Remote – Based in or near Boston, MA

Excellent Benefits: Medical, dental, prescription & vision, HSA & retirement savings (401k) – Generous Company Match!
Perks: Incentives/bonus plans, competitive pay, dress for your day, hybrid schedules, paid time off (vacation starting at 3 weeks), tuition reimbursement, wellness programs, fun events, learning & development opportunities.

Hours of work: Monday–Friday | 9:00 AM – 5:00 PM (40 hours/week)

As a Field Service Representative I, you will support our customers through the on-site delivery of field services related to Calgon Carbon’s activated carbon products, equipment, and service offerings. This role plays a critical part in fulfilling our service agreements and providing excellent customer support in the field.

Duties and Responsibilities (not limited to)

• Schedule and document daily on-site activities using internal systems (FSWO database and work process)
• Perform start-up, maintenance, and removal of carbon adsorption equipment
• Conduct media removal and installation (carbon and other media)
• Train customers on the operation of equipment using the O&M manual and company procedures
• Troubleshoot and perform inspections and repairs on equipment
• Adhere to all safety requirements and site-specific protocols

Qualifications

• High school diploma or GED is required
• 2-3 years of experience in the carbon treatment industry or a related field is required
• Valid driver’s license required (Class A CDL preferred)
• Confined Space Certification required (must be obtained within 3 months of hire)
• HAZWOPER 40-Hour Certificationrequired (must be obtained within 3 months of hire)
• TWIC (Transportation Worker Identification Credential) required (must be obtained within 3 months of hire)
• Previous experience in an industrial or field-based environment strongly preferred

About Calgon Carbon

At Calgon Carbon, we are scientific innovators with a proud legacy of over 80 years and more than 205 patents to our name. Since pioneering the first activated carbon products from bituminous coal in the 1940s, we’ve been at the forefront of developing cutting-edge technologies and solutions to meet the world’s evolving air and water purification needs.

Today, our portfolio includes more than 700 direct market applications across a wide range of industries. Headquartered in Pittsburgh, Pennsylvania, Calgon Carbon employs approximately 1,685 professionals and operates 20 facilities worldwide dedicated to manufacturing, reactivation, innovation, and equipment fabrication. In Europe, we operate under the name Chemviron.

In March 2018, Calgon Carbon became part of the Kuraray Group. Together, we offer complementary products and services, united by a shared commitment to delivering the highest quality and most innovative activated carbon solutions to customers around the globe.

Calgon Carbon is an Equal Opportunity Employer, including disabled/veteran

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

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