Field Service Representative I

Calgon Carbon Corporation; Downingtown (Chester County); Remote; USD 62,000 - 100,000; Full time

Job summary

Calgon Carbon Corporation is looking for a Field Service Representative I to join their team. This remote position involves providing services related to activated carbon products, ensuring customer support through proper equipment handling, training, and maintenance. Candidates should possess relevant certifications and experience in the carbon treatment industry, along with a strong commitment to customer service.

Benefits

Medical, dental, prescription & vision

Generous company match on 401k

Paid time off starting at 3 weeks

Tuition reimbursement

Learning & development opportunities

Qualifications

• 2-3 years' experience in the carbon treatment industry required.
• Driver's License (Class A preferred).
• Transportation Worker Identification Credential must be obtained within 3 months of hire.

Responsibilities

• Implement on-site field services related to activated carbon products.
• Schedule and document daily on-site activities using database.
• Provide customer training on equipment and maintenance.

Skills

Customer Service

Confined Space Certification

HAZWOPER 40-Hour Certification

Carbon Treatment Industry Knowledge

Education

High school diploma or GED

Job description

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Calgon Carbon | A Kuraray Company currently has an opportunity where you can be a part of our growing team as we provide our customers with outstanding products that make the air we breathe and the water we use safe for generations to come.

Position: Field Service Representative I

Location: US - Remote

Excellent Benefits: Medical, dental, prescription & vision, HSA & retirement savings (401k) - Generous Company Match!

Perks: Incentives/bonus plans, competitive pay, dress for your day, hybrid schedules, paid time off (vacation starting at 3 weeks), tuition reimbursement, wellness programs, fun events, learning & development opportunities.

Hours of work: Mondays - Fridays, 9:00 AM - 5:00 PM, 40 Hrs/Wk

The Field Service Representative I position will be the direct implementation of customer required on-site field services related to CCC activated carbon product, equipment, and service offerings. The Field Service Representative I will be apart of CCC's customer support and service value proposition by contractual obligation.

Duties and Responsibilities (not limited to)

• Scheduling and documentation of daily on-site activities using FSWO database and work process
• Carbon adsorption equipment start-up and customer training on proper use through O&M manual and work process
• Carbon and other media removal and installation
• Carbon adsorption equipment installation and removal
• Carbon adsorption equipment maintenance, inspection repair and troubleshooting
  
  

Qualifications

• High school diploma or general education degree (GED) is required
• Confined Space Certification (Candidate must successfully complete training within 3 month of hire data) is required
• Driver's License (Class A preferrable) is preferred
• HAZWOPER 40-Hour Certification (Candidate must successfully complete training within 3 month of hire data) is required
• Transportation Worker Identification Credential (Candidate must successfully obtain within 3 month of hire data) is required
• 2-3 years' experience in the carbon treatment industry or related/similar fields is required
• Two years working in industry is preferred
  
  

More About Calgon Carbon, A Kuraray Company

We are a company of scientific innovators with over 205 patents. For over 75 years, we've been innovating solutions to the world's emerging challenges. Since creating the first activated carbon products from bituminous coal in the 1940s, Calgon Carbon has been a pioneer in developing advanced products, systems and services for air and water purification. Calgon Carbon's product portfolio now encompasses more than 700 direct market applications.

Headquartered in Pittsburgh, Pennsylvania, Calgon Carbon employs approximately 1,350 people and operates 20 manufacturing, reactivation, innovation and equipment fabrication facilities in the U.S., Asia, and in Europe, where Calgon Carbon is known as Chemviron.

Calgon Carbon was acquired by Kuraray in March of 2018. With complementary products and services, the combined organization will continue to focus on providing the highest quality and most innovative activated carbon and filtration media products, equipment, and services to meet customer needs anywhere in the world.

Calgon Carbon is an Equal Employment Opportunity/Affirmative Action Employer.

Minorities/Females/Individuals with Disabilities/Protected Veterans

VEVRRA Federal Contractor

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Customer Service

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