Field Service Representative Dispatchable

Veolia | Water Tech; Rockford (IL); Hybrid; USD 50,000 - 65,000; Full time

Job summary

Veolia | Water Tech is seeking a Field Service Representative to provide operations and maintenance expertise on water treatment systems across various industries. The role requires troubleshooting and maintaining equipment including valves, pumps, and analytical testing for water quality.

The ideal candidate should have a High School Diploma or equivalent and at least 2 years of experience in service or maintenance within an industrial setting. Significant travel is involved as part of the job, with a focus on customer support and equipment optimization.

Qualifications

• 2+ years of experience in service/maintenance or equivalent in an industrial environment.
• Valid Driver’s License.

Responsibilities

• Troubleshoot mechanical, electrical, and controls equipment.
• Conduct maintenance and calibration activities.
• Operate and optimize equipment performance.
• Provide technical summaries of work performed.

Skills

Mechanical problem-solving skills

Ability to work independently

Informal training skills

Ability to lift 35 lbs

Education

High School Diploma or equivalent

Job description

Overview

Veolia Group is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specializing in water, energy, and waste management, Veolia Group designs and implements innovative solutions for decarbonization, depollution, and resource regeneration, supporting communities and industries in their ecological transformation. Within this framework, Veolia's Water Tech Business brings together a dedicated team of experienced professionals committed to tackling the world’s most complex challenges related to water scarcity, quality, productivity, and energy. Together, we pursue a shared mission to create a more sustainable future.

Job Description content is retained to the extent it describes the Field Service Representative role and related responsibilities and qualifications.

Job Summary

As a Field Service Representative, you’ll be on the front lines providing operations and maintenance expertise on water treatment systems for one of our customers from one of a variety of industries. This role involves working on technologies including media filtration, softening, reverse osmosis (RO), ion exchange (IX), de-oxygenation, electro deionization, and ultrafiltration (UF).

Duties & Responsibilities

• Carry out mechanical, electrical, and controls troubleshooting on equipment such as valves, air compressors, ejectors, process pumps, blowers, and instrumentation
• Conduct maintenance and calibration activities
• Operate, monitor, and optimize equipment performance
• Create and maintain site paperwork, and provide customers with detailed technical summaries of work performed
• Maintain inventory of spare parts and adequate supply of chemicals and replacement parts
• Monitor and maintain chemical injection systems
• Perform analytical testing such as turbidity, hardness, chlorine, pH, CO2, O2, SDI, TOC, in addition to various other site-specific testing requirements
• Consult with customer management and operation teams
• Review customer plant installations and compare against WTS reference drawings (P&IDs, electrical schematics, general arrangement, etc.)
• Ensure contract compliance of volume and quality specifications
• Other duties as assigned

Qualifications

Knowledge, Skills & Abilities:

• Excellent mechanical know-how and problem-solving skills
• Demonstrated ability to work independently and remotely with project teams
• Provide customers with informal training on the operation and maintenance of their system
• Ability to lift 35 lbs

Education & Experience:

Required

• High School Diploma / GED / Home School Certification OR international equivalent; 2+ years’ experience in service/maintenance or equivalent in an industrial environment
• Valid Driver’s License

Working Conditions

• Ability to travel within the region as needed (Minimal)
• Travel 75%

Additional Information

As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.