Field Service Representative Dispatchable

Veolia | Water Tech; East Chicago (IN); On-site; USD 45,000 - 65,000; Full time

Job summary

Veolia Water Tech is seeking a Field Service Representative to provide on-site operations and maintenance for water treatment systems across regional industries. You will work with media filtration, RO, IX, and other treatment technologies, performing troubleshooting, maintenance, and performance optimization.

Candidates must have a High School Diploma or equivalent with 2+ years in service/maintenance, be able to travel up to 75%, lift 35 lbs, and hold a valid driver’s license.

Qualifications

• Excellent mechanical knowledge and problem-solving abilities.
• Ability to work independently and remotely with project teams.
• Provide informal training to customers on operation and maintenance.
• Must be able to lift 35 lbs.

Responsibilities

• Carry out mechanical, electrical, and controls troubleshooting on equipment such as valves, air compressors, ejectors, pumps, and instrumentation.
• Conduct maintenance and calibration activities.
• Operate, monitor, and optimize equipment performance.
• Create and maintain site paperwork; provide detailed technical summaries to customers.
• Maintain inventory of spare parts and chemicals.
• Monitor and maintain chemical injection systems.
• Perform analytical testing such as turbidity, hardness, chlorine, pH, CO2, O2, SDI, TOC, and other tests.
• Consult with customer management and operations teams.
• Review customer plant installations and compare against reference drawings (P&IDs, electrical schematics, etc.).
• Ensure contract compliance of volume and quality specifications.
• Other duties as assigned.

Skills

Mechanical know-how

Independent work

Customer training

Lift 35 lbs

Education

High School Diploma / GED / equivalent

Job description

Veolia Group is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specializing in water, energy, and waste management, Veolia Group designs and implements innovative solutions for decarbonization, depollution, and resource regeneration, supporting communities and industries in their ecological transformation. Within this framework, Veolia’s Water Tech Business brings together a dedicated team of experienced professionals committed to tackling the world’s most complex challenges related to water scarcity, quality, productivity, and energy. Together, we pursue a shared mission to create a more sustainable future.

Job Summary

As a Field Service Representative, you’ll be on the front lines providing operations and maintenance expertise on water treatment systems for one of our customers from one of a variety of industries. This mission‑critical role involves working on a variety of technologies, including media filtration, softening, reverse osmosis (RO), ion exchange (IX), de‑oxygenation, electro deionization, and ultrafiltration (UF).

Duties & Responsibilities

• Carry out mechanical, electrical, and controls troubleshooting on equipment such as valves, air compressors, ejectors, process pumps, blowers, and instrumentation.
• Conduct maintenance and calibration activities.
• Operate, monitor, and optimize equipment performance.
• Create and maintain site paperwork and provide customers with detailed technical summaries of work performed.
• Maintain inventory of spare parts and an adequate supply of chemicals and replacement parts.
• Monitor and maintain chemical injection systems.
• Perform analytical testing such as turbidity, hardness, chlorine, pH, CO₂, O₂, SDI, TOC, and other site‑specific testing requirements.
• Consult with customer management and operation teams.
• Review customer plant installations and compare against WTS reference drawings (P&IDs, electrical schematics, general arrangement, etc.).
• Ensure contract compliance of volume and quality specifications.
• Other duties as assigned.

Qualifications

Knowledge, Skills & Abilities

• Excellent mechanical know‑how and problem‑solving skills.
• Demonstrated ability to work independently and remotely with project teams.
• Provide customers with informal training on the operation and maintenance of their system.
• Ability to lift 35 lbs.

Education & Experience

• High School Diploma / GED / Home School Certification or international equivalent with 2+ years’ experience in service/maintenance or equivalent in an industrial environment.
• Valid Driver’s License.

Working Conditions

• Ability to travel within the region as needed (minimal).
• Travel requirement: 75%.

Additional Information

As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.