Field Service Representative Dispatchable

Veolia; Madison (WI); On-site; USD 45,000 - 65,000; Full time

Job summary

Veolia is seeking a Field Service Representative in Madison, Wisconsin, to provide operations and maintenance expertise on water treatment systems. The role involves troubleshooting a range of equipment and conducting maintenance activities.

Ideal candidates will have a high school diploma or equivalent, 2+ years of relevant experience, and strong mechanical skills. Ability to travel up to 75% and work independently is essential. Join us to support our customers across various industries.

Qualifications

• 2+ years’ experience in service/maintenance in an industrial environment.
• Valid Driver’s License required.
• Ability to lift 35 lbs.

Responsibilities

• Troubleshoot mechanical, electrical, and controls equipment.
• Conduct maintenance and calibration activities.
• Operate and optimize equipment performance.
• Maintain site paperwork and provide technical summaries.
• Monitor chemical injection systems and perform testing.

Skills

Mechanical problem-solving

Independent work

Informal training skills

Education

High School Diploma / GED / Home School Certification

Job description

Job Description

Job Summary: As a Field Service Representative, you’ll be on the front lines providing operations and maintenance expertise on water treatment systems for one of our customers from one of a variety of industries. This mission‑critical role involves working on a variety of technologies, including media filtration, softening, reverse osmosis (RO), ion exchange (IX), de‑oxygenation, electro deionization, and ultrafiltration (UF).

Duties & Responsibilities:

• Carry out mechanical, electrical, and controls troubleshooting on equipment such as valves, air compressors, ejectors, process pumps, blowers, and instrumentation
• Conduct maintenance and calibration activities
• Operate, monitor, and optimize equipment performance
• Create and maintain site paperwork, and provide customers with detailed technical summaries of work performed
• Maintain inventory of spare parts and adequate supply of chemicals and replacement parts
• Monitor and maintain chemical injection systems
• Perform analytical testing such as turbidity, hardness, chlorine, pH, CO2, O2, SDI, TOC, in addition to various other site‑specific testing requirements
• Consult with customer management and operation teams
• Review customer plant installations and compare against WTS reference drawings (P&IDs, electrical schematics, general arrangement, etc.)
• Ensure contract compliance of volume and quality specifications
• Other duties as assigned

Qualifications

Knowledge, Skills & Abilities:

• Excellent mechanical know‑how and problem‑solving skills
• Demonstrated ability to work independently and remotely with project teams
• Provide customers with informal training on the operation and maintenance of their system
• Ability to lift 35 lbs

Education & Experience:

Required

• High School Diploma / GED / Home School Certification OR international equivalent 2+ years’ experience in service/maintenance or equivalent in an industrial environment
• Valid Driver’s License

Working Conditions

• Ability to travel within the region as needed (Minimal)
• Travel 75%

Additional Information

As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.