Field Service Representative (Dispatchable)

Field Service Representative (Dispatchable), WTS, CDI; Marcus Hook (Delaware County); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Health Insurance

Life Insurance

Paid Time Off

Paid Holidays

Parental Leave

401(k) Plan

Flexible Spending Accounts

AD&D Insurance

Disability Insurance

Tuition Reimbursement

Job summary

Veolia is seeking a Dispatchable Field Service Representative to provide hands-on operations and maintenance for water treatment systems across various industries. You will work on technologies including filtration, RO, IX, and UF, performing troubleshooting, calibration, and customer training.

The role requires travel within the region, independent work, and collaboration with customers and project teams to ensure contract compliance and optimal system performance.

Qualifications

• Excellent mechanical know-how.
• Strong customer service and communication skills.
• Ability to analyze and troubleshoot complex equipment.
• Willingness to travel within the region as needed.

Responsibilities

• Carry out mechanical, electrical, and controls troubleshooting on wastewater equipment.
• Operate, monitor and optimize equipment performance.
• Create and maintain site documentation and provide customers with summaries of work performed.
• Maintain inventory of spare parts and chemicals; manage injections.
• Perform analytical testing (e.g., turbidity, pH, chlorine) and calibration activities.
• Review customer plant installations against reference drawings and specs.
• Provide informal training to customers on operation and maintenance.

Skills

Excellent mechanical know-how

Great customer service skills

Strong problem-solving skills

Ability to work independently and with

Education

High School Diploma / GED

2+ years in service/maintenance

Job description

Company Description

Veolia Group is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specializing in water, energy, and waste management, Veolia Group designs and implements innovative solutions for decarbonization, depollution, and resource regeneration, supporting communities and industries in their ecological transformation. Within this framework, Veolia's Water Technology Business brings together a dedicated team of experienced professionals committed to tackling the world’s most complex challenges related to water scarcity, quality, productivity, and energy. Together, we pursue a shared mission to create a more sustainable future.

Job Description

Job Summary As a Dispatchable Field Service Representative, you’ll be on the front lines providing operations and maintenance expertise on water treatment systems for our customers from one of a variety of industries. This mission-critical role involves working on a variety of technologies, including media filtration, softening, reverse osmosis (RO), ion exchange (IX), deoxygenation, electro deionization, and ultrafiltration (UF).

Essential Functions & Responsibilities:

• Carry out mechanical, electrical, and controls troubleshooting on equipment such as valves, air compressors, ejectors, process pumps, blowers, and instrumentation


• Operate, monitor, and optimize equipment performance


• Create and maintain site paperwork, and provide customers with detailed technical summaries of work performed


• Maintain inventory of spare parts and adequate supply of chemicals and replacement parts


• Monitor and maintain chemical injection systems


• Perform analytical testing such as: turbidity, hardness, chlorine, pH, CO2, O2, SDI, TOC, in addition to various other site-specific testing requirements


• Conduct maintenance and calibration activities


• Review customer plant installations and compare against WTS reference drawings (P&IDs, electrical schematics, general arrangement, etc.)


• Consult with customer management and operation teams


• Provide customers with informal training on the operation and maintenance of their system


• Ensure contract compliance with volume and quality specifications


• Other duties as assigned

The job description is not designed to capture all the employee’s responsibilities but is intended to capture essential functions of the role. Responsibilities may change over time and may be assigned at any time.

Qualifications

Knowledge, Skills & Abilities:

• Excellent mechanical know-how


• Great customer service skills


• Strong problem-solving skills


• Ability to work independently and remotely with project teams

Education & Experience:

Required

• High School Diploma / GED / Homeschool Certification OR international equivalent


• Minimum of 2years’ experience inservice/maintenance or equivalent in an industrial environment


• Valid Driver’s License

Preferred

• Bachelor's or Associate's Degree in Science/Engineering (STEM) or technical certificate in Instrumentation

Working Conditions:

• Must be able to travel within the region, as needed

Additional Information

At Veolia, we realize diverse teams make smarter decisions, deliver better results, and build stronger communities. We’re an organization that champions diversity and inclusion at every rung of the ladder and are proud to be an equal opportunity workplace. We offer challenging and meaningful careers, and because our people are our greatest assets, we also offer competitive compensation and benefits that include:

Benefits

• Medical, Dental, & Vision Insurance Starting Day 1!


• Life Insurance


• Paid Time Off


• Paid Holidays


• Parental Leave


• 401(k) Plan


• Flexible Spending & Health Savings Accounts


• AD&D Insurance


• Disability Insurance


• Tuition Reimbursement

We also offer

• Opportunity for advancement. A place to build a career!


• Training in valuable skills


• Opportunity for new challenges. We’re growing!


• Strong leadership team!

As an inclusive company, Veolia is committed to diversity and considers all applications equally, without discrimination.

****Applicants are required to be eligible to lawfully work in the U.S. immediately; the employer will not sponsor applicants for U.S. work authorization (e.g., H-1B visa) for this opportunity****

As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.