Field Service Representative - Connecticut & Northeast

McKesson; Hartford (CT); On-site; USD 83,000 - 139,000; Full time

Job summary

McKesson is seeking a Field Service Representative to support Post Acute Care customers across the Northeast, including Connecticut, Massachusetts, New Hampshire, Rhode Island, and Vermont. Based in Hartford, CT, you will travel to customer sites 3–4 days a week to build relationships and drive value.

You will conduct on-site visits, educate customers on products and formulary changes, and capitalize on sales opportunities, with relocation for career growth considered a plus.

Qualifications

• 4-year degree in business or related field or equivalent experience
• Traveling within territory by car. Visiting customers 3 to 4 days a week at their individual locations
• Willingness to relocate for future career growth is a plus
• Significant portion of time performing computer and phone-based work

Responsibilities

• Execute sales visits to group customer locations as directed by National Accounts team
• Sell and reinforce McKesson value prop at the group level
• Support onboarding with presentations to key personnel within 30 days of start date
• Introduce new products to field locations as driven by product changes
• Educate key personnel on formulary adherence for PPd customers
• Identify customer satisfaction gaps and resell value prop as needed
• Travel within territory to customer locations 3–4 days per week

Skills

Field sales

Customer relationship

Travel readiness

Communication

Education

4-year degree in business or related field

Job description

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care. What you do at McKesson matters. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you.

These cities offer the most efficient traveling distance within the territory, and positions team members for success in delivering responsive, high-quality support to customers throughout the region. This is a field-based role requiring regular in-person customer visits across the territory. Relocation assistance is not available for this position.

Are you looking for an opportunity to build a career in healthcare sales while working directly with customers across one of the Northeast's most dynamic markets?

McKesson is seeking a Field Service Representative to support Post Acute Care customers throughout the Northeast region, including Connecticut, Massachusetts, New Hampshire, Rhode Island, and Vermont. Based in the areas of Hartford, Connecticut, Springfield or Worcester, Massachusetts, you'll partner with healthcare providers and business owners to strengthen customer relationships, improve operational efficiency, and help customers get the most value from their partnership with McKesson.

The Field Service Representative (FSR) will conduct sales visits to Tier 1 & Tier 2 customer locations. Duties include meeting with key contacts (Administrator, Executive Director, Director of Nursing, Business Office Manager) at group customer locations to reinforce and sell McKesson value prop, facilitate on-boarding and initial customer location ordering, support key sales initiatives as directed by Sales Managers and Tier 2 National Account Managers, manage utilization and formulary adherence, particularly with customers using a PPD pricing model and support McKesson Brand and other product conversions. FSR will also coordinate with Sales Managers and Tier 2 National Account Manager to capitalize on incremental sales opportunities.

This role is designed for professionals in the earlier stages of their sales, customer relationship, or healthcare services career who are looking to develop their skills in a field-based environment. We are seeking candidates with approximately 2-5 years of relevant experience who are eager to build customer relationships, learn the healthcare industry, and grow their careers with McKesson.

Target sales incentive opportunity of $12,000 annually , paid on a quarterly basis

• Execute sales calls on group customer locations as directed by National Accounts team.
• Sell and reinforce McKesson value prop that has been sold to the corporate office to the group customer locations.
• Support customer onboarding by making presentations to key people at customer locations during the first 30 days of the customers start date.
• Introduce new products to field locations as driven by product conversions and formulary changes directed by the corporate office.
• For PPD Customers, educate key personnel at customer locations and influence them to drive lower product utilization and adhere to the product formulary approved by the corporate office.
• Determine any customer satisfaction gaps at customer locations and resell value prop as needed
• Sell products to locations as allowed by customer agreement. (equipment, housekeeping products, Specials)
• Relationship-building skills with the ability to establish trust and credibility with customers.
• Consultative approach to influencing customer behaviors and business outcomes.
• Customer-focused problem-solving and decision-making abilities.
• Professional and approachable presence when interacting with customers and internal stakeholders.
• Ability to learn and understand healthcare products, technologies, and customer ordering systems.
• Comfortable with regular travel throughout an assigned territory.
• Willingness to relocate for future career growth is a plus.
• Travel
• 4-year degree in business or related field or equivalent experience
• Significant portion of time performing computer and phone-based work
• Traveling within territory by car. Visiting customers 3 to 4 days a week at their individual locations

This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. Our Total Target Cash (TTC) Pay Range for this position:

$83,300 - $138,900 Total Target Cash (TTC) is defined as base pay plus target incentive.

McKesson is an Equal Opportunity Employer

McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.

McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) or (Canada) us at McKesson!