Field Service Representative

Market Performance Group; United States; On-site; USD 30,000 - 45,000; Part time

Benefits offered by this job

Generous health benefits including medical, dental, and vision

Annual bonuses

Unlimited paid time off

401(k) plan

Job summary

Market Performance Group seeks a dedicated Field Service Representative for their Langenfeld division in the Twin Cities territory. This part-time role involves auditing planograms, executing merchandising initiatives, and supporting in-store programs across assigned accounts.

The ideal candidate will possess strong organizational skills, independence in work, and ability to build productive relationships with store personnel, ensuring professional representation of MPG. Comprehensive health benefits and unlimited paid time off are offered.

Qualifications

• Previous merchandising, retail, or field service experience preferred.
• Ability to adapt to changing priorities and work effectively under pressure.
• Ability to stand, walk, bend, and reach for extended periods.

Responsibilities

• Manage and maintain a consistent rotation of store visits.
• Audit and maintain planograms, including downstocking and facing.
• Build and maintain strong working relationships with store associates.

Skills

Strong communication and interpersonal skills

Organizational skills

Ability to work independently

Problem-solving skills

Education

High school diploma

Job description

About MPG

Market Performance Group (MPG) is a leading end‑to‑end, strategy & services omnichannel commerce agency focused on creating the best PATH FORWARD — from market strategy to in‑market reality — for today’s fastest‑growing consumer packaged goods (CPG) manufacturers. Over the years, we’ve built a strong reputation as a trusted partner and valuable resource for a broad range of companies, from Fortune 500 to Private Equity, across health & wellness, food & beverage, home, and hardlines. We guide our clients on their path forward, building and activating strategies that ensure success. Every action is driven by our commitment to leverage deep operational experience, unparalleled omnichannel expertise, and industry relationships to drive performance in today’s dynamic marketplace.

Position Overview

The Field Service Representative supports MPG’s Langenfeld division within the Twin Cities territory. This part‑time, non‑exempt role (15–29 hours per week) is responsible for auditing and maintaining planograms, executing merchandising initiatives, and supporting in‑store programs across assigned accounts.

This position requires strong organization, independence, and the ability to build productive relationships with store associates and management while representing MPG and our clients professionally.

Key Responsibilities

• Manage and maintain a consistent rotation of store visits within the assigned territory, ensuring all service cycles are completed on schedule
• Audit and maintain planograms, including downstocking, facing, straightening, and POP fulfillment
• Set and reset displays, planograms, and promotional materials following schematics
• Attend store sets and resets within assigned territory
• Maintain POP and brochure inventory associated with assigned accounts
• Build and maintain strong working relationships with store associates, management, and client partners
• Develop product knowledge and conduct in‑aisle and formal product training as needed
• Complete site visit surveys and enter all work performed within 24 hours of each store visit
• Assist with special projects and additional initiatives as assigned

Required Experience and Education

• High school diploma required
• Previous merchandising, retail, or field service experience preferred
• Strong communication and interpersonal skills
• Ability to work independently with a high level of initiative and self‑motivation
• Strong organizational skills and attention to detail
• Ability to adapt to changing priorities and work effectively under pressure
• Sound decision‑making and problem‑solving skills

Additional Requirements

• Ability to travel 25–50% within the assigned territory
• Must have reliable transportation and a valid driver’s license
• Access to a computer and smartphone to complete reporting requirements
• Ability to lift and/or move up to 50 pounds
• Ability to stand, walk, bend, stoop, kneel, and reach for extended periods

Why You’ll Succeed

You take ownership of your territory and pride yourself on delivering consistent, high‑quality execution. You are dependable, organized, and proactive in solving problems at the store level. You thrive working independently while maintaining strong professional relationships and representing clients with excellence.

Benefits

MPG offers a generous package of health benefits, including medical, dental, vision, STD/LTD, paid maternity/paternity leave, and life insurance. Our compensation program provides market industry base salary, bonuses, and 401(k). In addition to paid holidays, we reward extra effort through unlimited paid time off.

Diversity and Inclusion

MPG provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

We are committed to ensuring that Diversity, Equity, Inclusion, and Belonging (DEI&B) are at the foundation of our culture. Through DEI&B, we embrace the beauty in all of the unique qualities of our employees, communities, and clients. MPG’s DEI&B efforts empower us to collectively reach our full potential by fueling innovation, connection, and growth. We recognize the value of having a diverse and engaged team. We are an organization driven by PEOPLE. Our commitment to diversity, equity, inclusion, and belonging was born from our core values. We believe that by leveraging the unique perspectives and experiences of our employees, MPG can unlock more comprehensive, innovative, and long‑standing results for both our client and retailer partners. As our journey continues to evolve, we have made intentional commitments to further champion DEI&B. The foundation of our pledge starts with our promise to each other, our clients, and the community.