Field Service Representative

Accelint

San Diego (CA)

On-site

USD 75,000 - 110,000

Full time

14 days+

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Benefits offered by this job

Paid Time Off

Paid Company Holidays

Medical, Dental & Vision Insurance

HSA and FSA (Optional)

401k Matching

Employee Assistance Program

Job summary

Accelint is a mission-driven technology company supporting national security. The Field Service Representative will aid CENTCOM Partner Network refresh, install/configure CPN hardware and software, and manage related networks with COMSEC devices. The role is CENTCOM AOR based, requiring travel and security clearances.

You will work with DoD-grade infrastructure, LAN/WAN, and SharePoint and communications tools, delivering reliable network services and training to military clients across sites.

Qualifications

Six years of experience in technical specifications development and process analysis.
At least three years with CENTCOM Partner Network and CENTRIX.
Three years as system manager/integrator for LAN/WAN and converged IP services.
Three years in enterprise WAN/LAN infrastructures in allied military facilities.
Experience with email, Web services, instant messaging or VOIP for information sharing.
DoD 8570 IAT-II certification (Security+ or equivalent).
Experience troubleshooting Microsoft OS, Active Directory, VMware, and Cisco networking.
Cryptography devices and COMSEC maintenance experience.
Ability to work independently and communicate progress clearly.

Responsibilities

Provide support to USG architecture planning for CENTCOM Partner Network refresh and expansion.
Procurement, installation and configuration of CPN client hardware/software and licenses.
Install and configure CPN networks with COMSEC devices; perform maintenance and training.

Skills

Technical analysis

CENTRIX experience

LAN/WAN integration

Military WAN/LAN expertise

Info sharing & communications

Security+ (or equivalent)

Microsoft OS/AD/Office troubleshooting

VMware virtualization

Cisco networking

Cryptography devices

COMSEC maintenance

Independent work

Security+ / Cisco/ Network+ certs

Education

BS degree in Engineering/Physical Sciences/Mathematics

Tools

Remedy Help Desk

SharePoint (Admin & Online)

Norton Ghostcast/PXE image deployment

Cisco routers/switches

VPN technologies (IPSEC, DMVPN)

Job description

Accelint is a mission-driven technology company focused on strengthening national security and supporting critical industries. We build the technologies that help operators and organizations see what’s happening, make faster and better decisions, take action with confidence, and stay ready for what comes next. Our work includes advanced sensors, autonomous systems, mission command and control software, AI-enabled training and simulation, and tools that improve logistics, maintenance, and overall readiness.

For nearly 30 years we have supported military and civilian agencies across the Department of Defense, U.S. allies and partners, and essential industries. When you join Accelint, your work directly contributes to protecting national security and strengthening the systems our society depends on.

Accelint brings together the talents of Hypergiant, Forward Slope, Systems Innovation Engineering, SoarTech, and Highbury Defense Group under one mission, with each entity contributing deep expertise in its domain. This role is part of our Forward Slope (FSI) division, which focuses on C2, engineering, cyber, and international programs. FSI integrates complex systems, transforms geospatial and operational data into clear insights, and supports naval, joint, and allied missions with technical rigor and global perspective.

Duties and Responsibilities

The Field Service Representative position is responsible for providing support to USG architecture planning for a CENTCOM Partner Network (CPN) technical refresh and expansion; procurement, installation and configuration of CPN client hardware/software; procurement of CPN software licenses; installation and configuration of CPN related networks with associated communication security devices (COMSEC). The position will require operations support, maintenance, system administration, sustainment and training for CPN, Agile Client, and associated networked sites. This position is located in the CENTCOM AOR.

Required Qualifications

Six (6) years of experience in technical specifications development, process analysis and design, technical problem solving, and analytical/logical thinking.
At least three (3) years of experience with the CENTCOM Partner Network and Combined Enterprise Regional Information Exchange System (CENTRIX).
Three (3) years of experience as a system manager/integrator in integration and implementation of IEEE 802.3 Local Area Network (LAN), IEEE 1703-2012 Wide Area Network (WAN) and converged IP-services that leverage COTS information technologies to deliver enhanced mission capabilities.
Three (3) years specialized experience in enterprise and campus-wide WAN/LAN infrastructures in allied military (FMS) shore facilities worldwide, including Command & Control centers, Operations Centers and logistics support centers.
Experience with information sharing through the use of email and Web services, instant messaging or chat, the Common Operational Picture service, and Voice over IP.
BS degree in Engineering, Physical Sciences, or Mathematics (additional training, technical certifications and/or experience may be substituted in lieu of a degree).
DoD 8570 IAT-II certification (satisfied by holding, for example, Security+).
Current, unexpired U.S Passport.
Extensive experience with troubleshooting Microsoft OS (Windows 7/10), Windows Server 2012 R2, Active Directory, Microsoft Office suite, VMWare virtual servers, Cisco networking (routers and switches).
Experience with troubleshooting and managing cryptographic encryptions (KG-175D, IPS-250, STE phones, simple key loaders (SKL), TACSAT radios, etc.).
Experience with COMSEC maintenance and administration.
Ability to work independently and clearly communicate progress, status, and challenges to leadership.
Security+ and one of the CISCO certificates or Network+.

Preferred Qualifications

CompTIA A+, Network+, MCP Windows 7, Cisco CCENT, Windows MCSA, ITILv3.
Remedy Help Desk, LAN/WAN troubleshooting, thorough understanding of TCP/IP based networking.
Must be capable of physical activities such as moving printers, workstations, scanners and other items up to 40 lbs.
Experience with image/load set deployment in an enterprise environment (Norton Ghostcast, PXE, image cloning).
At least three (3) years of experience with the System Administration of the following systems:

SEWS
GCCS
CPN
Cisco Equipment
Cryptography devices

Strong level of network transport and cyber security technologies.
Understanding of TCP/IP fundamentals (e.g. DNS, FTP, SSH, ACL, VLAN, DMZ, BGP), general networking technologies, network architecture and connectivity troubleshooting.
Knowledge to describe and troubleshoot routing and switching issues to Senior Military personnel.
Thorough understanding of VPN Technologies (IPSEC, DMVPN, S2S, L3VPN, VPLS)
Experience with Routing protocols EIGRP, OSPF, and BGP
Experience installing and implementing Cisco WAN/LAN routers/switches: Ex. ASRs, ISRs, Catalysts, NXOS, Nexus.
Strong level of understanding of VLANs, trunking, Quality of Service, static/dynamic routing and high availability configurations.
Proven experience in designing, developing, and managing SharePoint sites, including team sites, communication sites, and document libraries.
Skilled in SharePoint Online administration, including user permissions, site collections, and content management.

Other Requirements

Currently hold an active U.S. security clearance or be able to obtain one. To learn more about the security clearance process please access this link.
Relocation to CENTCOM AOR for the duration of the contract (3 years).
Travel required within assigned country within CENTCOM AOR.

Clearance Requirements

Some positions will require access to U.S. National Security information. Positions that require this access will be required to receive and maintain a U.S. government personnel security clearance (PCL). In order to qualify for this position, the candidate must be a U.S. Citizen and either currently possess this National Security eligibility or be able to complete the investigation application process with a favorable determination and maintain that eligibility throughout their employment.

EEOC & Know Your Rights

Accelint companies are Equal Opportunity Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, status as a protected veteran or any other status protected by applicable federal, state, and local law. We ensure that all employment decisions, including hiring, promotion, compensation, and other terms and conditions of employment, are based on merit, qualifications, and business needs. For more information about your rights, please review the "Know Your Rights" poster from the Equal Employment Opportunity Commission (EEOC). Know your Rights: English/Spanish

Pay Scales & Benefits

The listed pay scale reflects the broad, minimum to maximum, pay scale for this position for the location for which it has been posted and is not a guarantee of compensation or salary. Other compensation considerations may include, but are not limited to, job responsibilities, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, or other applicable factors.