Field Service Representative

S&C Electric Company; Phoenix (AZ); On-site; USD 59,000 - 78,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401K and ESOP

Tuition Reimbursement

Vacation and paid holidays

Paid leaves

Referral Bonus

PPE provided

Job summary

S&C Electric Company is hiring a Field Service Representative to join the Field Services Center in Scottsdale, AZ. You will support field operations, perform repairs, and ensure equipment reliability across various environments.

Qualifications include an associate degree or equivalent experience, ability to read electrical drawings, and willingness to travel up to 60%. The role offers competitive pay, benefits, and career development opportunities within a 100% employee-owned company.

Qualifications

• Associate degree preferred, or equivalent technical experience.
• Ability to read mechanical and electrical drawings.
• Willingness to travel up to 60% within the region and beyond.

Responsibilities

• Troubleshooting and performing emergency repairs and preventative maintenance.
• Modifying and upgrading products as needed.
• Providing startup assistance and installation supervision.
• Training on S&C products across vintages.
• Using hand tools and specialty tools on energized and de-energized equipment.
• Adhering to OSHA safety practices including Lock Out Tag Out.

Skills

Electrical drawings reading

Mechanical skills

Driver's license

Able to travel up to 60% of the time

Education

Associate degree or equivalent technical experience

Tools

Computer skills

Job description

Job Description

At S&C Electric Company, a 100% employee-owned company, we help keep the lights on for people and businesses worldwide. Our manufacturing roles build the equipment that protects the critical infrastructure of the power grid, and each of our team members lends their unique skills to this crucial mission. We empower our people by providing pathways to a long-term career and support them in their professional growth by sustaining a culture founded on respect, strengthened by collaboration, and measured by our shared successes. The manufacturing industry is booming with opportunities to learn new things, expand your skills, and build a long-term career.

Job Description

At S&C Electric Company, a 100% employee-owned company, we help keep the lights on for people and businesses worldwide. Our manufacturing roles build the equipment that protects the critical infrastructure of the power grid, and each of our team members lends their unique skills to this crucial mission. We empower our people by providing pathways to a long-term career and support them in their professional growth by sustaining a culture founded on respect, strengthened by collaboration, and measured by our shared successes. The manufacturing industry is booming with opportunities to learn new things, expand your skills, and build a long-term career.

Available Shift

• 1st shift: 8:00 am – 5:00 pm (Mon-Fri) Remote
• Overtime: Yes

Compensation

At S&C, we are dedicated to providing competitive and equitable compensation for all our team members, with a commitment to transparency in our pay practices. The estimated hourly base pay rate for this position is $58960 - $78,122.00 This role is also eligible for S&C’s annual short-term incentive bonus, subject to eligibility criteria.

Benefits Overview

• Competitive complete benefits package
• Medical, Dental, Vision, 401K, and Employee Stock Ownership Plan (KSOP)
• Tuition Reimbursement, Fitness reimbursement, Paid leaves
• Dependent care FSA, Basic Life, Transit benefit
• Annual bonus for individual and company performance
• Paid vacation and 15 paid holidays, including shutdown in summer and winter
• Referral Bonus program
• PPE provided.
• Career Advancement and Development Opportunities

Join Our Team as a Field Service Representative!

Are you passionate about Field Services? S&C Electric Company is seeking a dynamic individual to join our Field Services team. As a Field Service Representative, you’ll be crucial in ensuring smooth operations and supporting our diverse team.

S&C’s Field Services Center provides customers with a wide range of electric power industry engineering and construction services. The group also coordinates large orders involving multiple product groups and/or third parties and provides field services for customers. The Field Service Center – Scottsdale, AZ performs various maintenance and repair of substation and utility electrical equipment. Verbal and written communication skills are required as part of the documentation process associated with the physical work effort. Field service is performed domestically and internationally at times convenient to the customer for scheduled outages and is coordinated with other work efforts occurring on site. This position reports to the Manager-Field Service Center.

Key Responsibilities

• Troubleshooting, performing emergency repairs and preventative maintenance.
• Modifying and upgrading products.
• Providing startup assistance/installation supervision.
• Training on all S&C products of both current and past vintages.
• Using various hand tools (personal property) and specialty tools (supplied by S&C) on equipment such as Circuit-Switchers and Metal-Enclosed Gear that is in a de- energized and grounded state.
• Performing work in accordance with OSHA and industry safety practices such as "Lock Out Tag Out" and including utilization of extensive personal protective equipment.

What You’ll Need To Succeed

Job Requirements (To select this job at a minimum you must have the following):

• Associate degree preferred, or equivalent technical experience.
• Be a minimum of 21 years of age with a valid driver’s license.
• Ability to read mechanical drawings and possess excellent mechanical skills.
• Able to interpret electrical drawings and possess computer skills.
• Candidate must be willing to travel up to 60% of the time. Typical travel will be on weekdays and within the assigned region, however there may be a business need for travel outside the region as well as on weekends and holidays.
• Electrical substation maintenance and construction experience preferred.
• Knowledge of, and experience with, utility electrical protection equipment preferred.

Preferred

• 2+ years of previous experience in mechanical assembly, electrical wiring, or maintenance of electrical utility equipment, facilities or products.

Major Physical Demands

• Standing: Tasks frequently performed in a standing position.
• Lifting: Frequent lifting required when working with equipment in the field (up to 50lbs).
• Walking: Frequent walking of moderate distances (1 mile) within the S&C campus and customer sites.
• Carrying: Frequent carrying of parts, tools, and products.
• Pushing: Frequent use of hand tools that require pushing forces.
• Pulling: Frequent bending or crouching to perform work.
• Bending: Frequent full range of motion to perform work.
• Reaching: Continuous full range of motion to perform work.
• Handling: Frequent handling of parts, tools, test equipment, etc.
• Environment: Work performed in a variety of environments including manufacturing, substations, and other indoor/outdoor facilities.

S&C Electric is committed to equal-opportunity employment. All employees and applicants will be considered without regard to age, color, disability, gender, national origin, race, religion, sexual orientation, gender identity, protected veteran status, or any other classification protected by federal, state, or local law. If you are an individual with a disability and need an accommodation to complete the application, please email us at [e-mail].

No fixed deadline

About Us

In 1909, S&C Electric Company transformed the delivery of safe, reliable electricity with the invention of the Liquid Power Fuse. Today, as the world faces extreme weather events and the demand for electricity grows, S&C continues to innovate and advance the electrical grid, ensuring reliable and resilient power for homes, communities, and critical infrastructure around the world.

With a diverse, global workforce and core values around integrity, safety, and quality, S&C is a trusted industry leader and top workplace that offers meaningful careers to more than 3,500 team members. As a people-first organization, S&C is committed to fostering an inclusive and collaborative workplace where team members advance their careers through robust talent-development programs and involved leadership.

S&C’s deeply rooted belief diversity fosters greater creativity, innovation, and success guides the company to advance and sustain a diverse, equitable, and inclusive workplace culture.

S&C provides a comprehensive and competitive benefit package that includes the following (eligibility requirements apply):

• Health and Welfare Benefits: Medical & Prescription, Dental, Vision, Health Care and Dependent Care Flexible Spending Accounts, , Health Savings Account (HSA), Group Life Insurance, optional Supplemental Life and AD&D Insurance, Wellbeing Resources including Employee Assistance Program and Family Forming Benefits (i.e., Adoption and Fertility support)
• Leave Benefits: Vacation Time, Sick Time, Paid Holidays and Company Shutdown days, Short-Term Disability, Long-Term Disability, Other Leaves, Paid Parental Time and Military Leave

Retirement Benefits: 401(k) Retirement Savings and Employee Stock Ownership Plan (KSOP) offering traditional and Roth 401(k) options and an Employee Stock Ownership Plan (ESOP) component; KSOP participants can receive annual ESOP company contributions of over 11% of eligible earnings (3% Core, up to 3.5% Match, Variable Periodic).